Executives are increasingly leveraging AI for enterprise purposes but with a discerning eye on their organizational priorities for AI and how these leading edge technologies are rolled out. Till recently, customer satisfaction and retention were drivers for AI investments, and now that focus has become stronger. Cultivating deeper AI skills and effective usage of Data to deliver better intelligence takes top priority today.
Implementing AI for business processes has challenges, and transition is not always straightforward. There are extremely successful adoptions, while some others suffer from data issues and skill gaps. The secret lies in balancing challenges and moving from experimentation to implementation, with a clear focus on business value. Adopters are placing emphasis on using AI to drive top line growth leveraging a more insightful data strategy. To achieve business goals using AI, Executives need to have deeper strategic imperatives, build foundational capabilities and improve skill levels, and then see how their efforts drive unprecedented competitive advantage