Mobile wallet to a Digital Bank: A Celent CaseStudy on Paytm  

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Paytm transformed itself from being just a digital wallet player to playing an integral role in digital life of a million Indian customers. Paytm partnered with Infosys Finacle to build a model #TrulyDigital Bank called ‘Paytm Payments Bank’ and won the ‘Celent Model Bank’ Award in 2019 for this feat. Today, Paytm Payments Bank (PPB) is India’s only mobile-first bank with zero balance and zero digital transaction charge accounts and has become one of the most popular financial organizations in the country with a whopping 42 million savings accounts. Download this case study to know more about Paytm’s journey.

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