Online retail brokerage TD Ameritrade Holding Corp confirmed that some of its thinkorswim desktop trading platform customers failed to log on for a second-straight day, as the S&P 500.SPX hit an all-time intraday high on Tuesday.
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The company confirmed that they are currently experiencing a system issue impacting the clients’ ability to connect to the thinkorswim desktop platform. Meanwhile, clients can access their accounts through the thinkorswim mobile app, thinkorswim Web, and via all other TD Ameritrade platforms.
The firm is working to address the issue as promptly as possible, but its impact on customers have been significant.
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