The enterprise is investing heavily into multiple forms of Artificial Intelligence, but interest in natural language processing (NLP) has gained momentum in the past few months.

This is largely due to the rise of chatbots and intelligent assistants in call centers, help desks, kiosks, and other customer support applications, but these are hardly the only ways to apply NLP. Back-office functions ranging from software development and data analytics to systems management and risk assessment become far more efficient and effective when humans can simply speak their desires rather than type them in or click their way through endless menus.

Read More: venturebeat

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