McDonald’s leverages ML for human-free Drive-Thrus

McDonalds, human-free Drive-Thrus, ML

McDonald’s has acquired Apprente, an AI start-up focused on voice recognition, seemingly in a bid to replace its Drive-Thru human servers with automation. “We believe that the broader voice-based technology also has the potential to reach customers when, where and how they want through incorporation into mobile ordering or kiosks,” said the statement by the fast-food giant.

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