Gainsight Upgrades Its Platform to Improve Customer Success


Gainsight has just launched many AI-powered enhancements to its customer success (CS) technology platform at its annual conference Pulse 2022, which is being held this week in San Francisco.

These updates will enable organizations to focus on product innovation, customer collaboration, and management. Nucleus and Nucleus Spaces are the latest features offered by Gainsight. Both are meant to enable enterprises to communicate with their consumers at scale across a variety of resources, including community content, product documentation, success planning, and adoption trends.

Alongside the product launches, Gainsight released The Durable Growth Playbook, a methodology that focuses on the six critical cross-departmental measures SaaS organizations should take today to drive growth that is resistant to market headwinds.

Read More: Gainsight launches platform updates to boost customer success

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