Aisera Rolls Out AISM Platform

Aisera, AI, AISM, Conversational RPA, conversational AI, TicketIQ
Aisera Rolls Out AISM Platform

Aisera, an AI-driven service experience solution has announced the launch of the AI Service Management (AISM) Platform. The platform gives CIOs AISM solution to achieve a service experience spanning the enterprise across IT, HR, Facilities, Customer Service, IT Operations and DevOps.

Customer Driven Digital Transformation – The Mantra to Success

The AISM platform will allow employees and customers to achieve autonomous self-service resolutions. Aisera’s technologies such as Conversational RPA, conversational AI, and TicketIQ will provide instant resolution of support requests that are addressed, even outside regular business hours.

Source: https://www.prnewswire.com/news-releases/aisera-launches-ai-service-management-aism-platform-with-astonishingly-high-auto-resolution-rates-300994811.html