As Executive Vice President of the Communications Business Division, Nicolas Brunel leads the strategy and development of digital age communications that enable enterprises to collaborate effectively. On taking his current position in September 2016, he began the transformation of ALE communications solutions to connect people, machines and processes and deliver efficiency and business results. Nicolas believes that by keeping the user experience at the center, business technology must become intuitive, remain secure and reach a wide internal and external ecosystem, increasingly with the support from AI-based automation.
Nicolas is also the President of ALE International, the group’s headquarters in France. Since his appointment to this role in March 2019, he serves as company representative aligning employees with ALE’s vision and priorities.
Prior to these appointments, he headed the Medium, Large and Vertical Business Unit, the Marketing Transformation Office and the worldwide Customer Care organization, where he developed his passion for delivering customer satisfaction.
Nicolas has vast international experience and is a dynamic public speaker. He is also a member of the leading network of entrepreneurs in France, MEDEF.
Nicolas holds a Master’s degree in Telecommunication from SeaTech, Toulon, France.