Adding value to business through better process solutions

Businesses rely heavily on third-party applications to streamline their work processes, trusting their BPM partners to keep their data secure. Sridhar discusses how Zoho ensures complete privacy and trust and also shares a few ideas on how companies can identify trustworthy solutions providers. He also talks about the rapid evolution of enterprise tech tools, and how some, like AI, will impact the business process industry hugely. The future of business is trust, security, and new ways to connect with the customer, that ensure an omnichannel experience that is secure, agile, and robust.