Twitter CEO Feels More Needed to Be Done to Combat Abuse


According to news in Reuters, Twitter Inc Chief Executive Jack Dorsey has said that Silicon Valley companies, including his own, have not done enough to protect victims of online abuse.

Dorsey calls this inability to protect online abuse a “huge fail.”

The inputs came during his interview by Kara Swisher, co-founder of the tech news site Recode via Twitter. In his reply, Dorsey tweeted that he would give himself a ‘C’ grade for what Swisher termed “tech responsibility.”

“We’ve made progress, but it has been scattered and not felt enough,” he tweeted in response to Swisher’s questions. “Changing the experience hasn’t been meaningful enough. And we’ve put most of the burden on the victims of abuse (that’s a huge fail).”

Earlier, Twitter, along with online social media network Facebook Inc, has continuously faced criticism and taken the flak for failing to counter abusive posts, eliminate fake users and inaccurate news stories on its service. Dorsey maintained that the company has been investing heavily to improve what he described as the “collective health” of Twitter. He added that he does not like how Twitter tends to incentivize outrage, short-term thinking, echo chambers, and fragmented conversations, and that the lack of diversity in the company has not helped in combating such problems.

In the conversation with Swisher, he also said Twitter’s work against “automations and coordinated campaigns,” along with its collaboration with various government agencies, has left it in a better position to combat the threat of misinformation for the 2020 U.S. presidential elections.

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