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Three quarters of firms ‘stuck’ in their digital transformation journey due to data fragmentation

By ET Bureau - November 19, 2019 3 mins read

The majority (74 percent) of businesses across the UK and Europe are still facing major obstacles trying to introduce new digital tools and practices to support their decision making, according to a new report.

The primary barrier, according to 57 percent of European C-Suite leaders, is data fragmentation. Siloed data results in a lack of visibility across business processes, and in turn a poor decision-making culture.

These difficulties are compounded by the findings that 65 percent of leaders feel significant pressure to deliver a successful digital transformation strategy. They need to be able to act and react fast enough to dynamic market conditions and innovation opportunities – and open themselves up to critical risks.

In partnership with IDC, Domo a business to business cloud software company – polled 375 employees across multiple industries to understand how they are using modern digital technologies to improve and help deliver value across the business.

The study also found that C-Suite leaders find it difficult to create a holistic view of their business. This restricts leaders in taking an integrated approach to digital transformation, as they struggle to connect the dots between varying stakeholders. Key barriers include:

  • Data fragmentation (57%) – data is held in disparate systems and not easily brought together to provide the right content for making business decisions.
  • Lack of visibility across business processes (28%) – decision-makers don’t understand the implications of their decisions.
  • Organizational complexity (45%) – barriers in getting all the right stakeholders together to agree on decisions that affect the business.

“Leaders are facing unprecedented amounts of pressure from technological, social and regulatory forces. It’s no longer about driving digital transformation in vertical stacks, but rather horizontally across the entire enterprise,” said Ian Tickle, Senior Vice President and General Manager for EMEA at Domo. “However, when data is stuck in silos across the business it hinders new and efficient ways of working, and ultimately stalls digital transformation”. 

The research predicts that by 2029, 75 percent of European organizations will be completely digitally transformed or what IDC defines as a ‘Digital Native Enterprise’. It is clear, however, that in order to achieve this the right processes need to be put in place – plans and predictions can’t happen without effective business decision-making.

Most firms have not fully embraced the digitization of business processes, products, and services. For example, only 4 percent of ‘digital laggards’, have integrated tools such as Domo to harness the power of their data and accelerate time-to-value. Compared to 67 percent of ‘digital leaders’ who, as a result, are able to react quickly and accurately enough to cope with the dynamic market conditions.


ET Bureau

The Enterprise talk Bureau has five well-trained writers and journalists, well versed in B2B enterprise technology industry, and constantly in touch with industry leaders for the latest trends, opinions, and other inputs- to bring you the best and latest in the domain.

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