Spaulding Ridge, leading cloud advisory and implementation firm, today announced it is expanding its Managed Services Practice. This expanded practice provides several solutions for keeping cloud applications up and running efficiently, including Support and Issue Resolution, Administration, Enablement, and Enterprise Connected Application Maintenance, as well as assistance with customizations and upgrades.
Spaulding Ridge currently provides managed services solutions to its Anaplan clients; this expansion will include all best-in-cloud applications Spaulding Ridge supports, including Salesforce, DocuSign, Coupa, NetSuite, and OneStream. Jessica Cook, Managed Services Director, will be leading the newly broadened service line.
“Organizations of all sizes have invested heavily in identifying and launching cloud applications to stay competitive, reducing manual processes and increasing efficiency. To maximize these investments, though, cloud spend needs to be appropriately managed. Historically, cloud spend is listed as a top challenge for businesses – and that’s where we come in,” says Chad MacKendrick, Spaulding Ridge Partner, “Functioning as an extension of client companies, our managed services team will maintain and scale cloud applications at a pace to stay competitive, sustainably.”
Jessica Cook, Managed Services Director
Jessica Cook’s consulting career has spanned HR consulting, e-Discovery, and legal tech, before joining Spaulding Ridge and successfully enabling Contract Lifecycle Management (CLM) for enterprise organizations.
As Managed Services Director, Jessica will develop standardized structure and methodology to provide clients across all of Spaulding Ridge’s best-in-cloud technologies with optimal continued service, with a particular emphasis on visibility and transparency. Her primary goal is to help organizations manage their cloud spend while maximizing the value of their cloud applications.