Service Express announces an expansion of its ExpressConnect® platform to support monitoring integration with Splunk and Zenoss. Customers can automate their data center support using their existing monitoring systems with ExpressConnect at no extra cost. Once integrated, their monitoring system will automatically open a new service ticket when a hardware failure occurs. This feature decreases downtime and streamlines customers’ data center maintenance.
Service Express continues to be the first and only in data center maintenance to offer monitoring integration solutions to its customers with Datadog, Nagios, PRTG, SolarWinds and Zabbix. Today, Service Express is expanding these integrations with the addition of Splunk and Zenoss.
“Providing the best experience and designing the best solutions is only possible when you listen to your customers,” says Rob Miller, Chief Customer Officer.
“ExpressConnect is the first and only platform capable of integrating with the leading monitoring solutions our customers are using. We are excited to welcome both Splunk and Zenoss to our growing list of monitoring integrations. Their innovative platforms, coupled with ExpressConnect, will empower even more customers to automate their processes and accelerate solutions.”
ExpressConnect Monitoring can serve as a hardware monitoring solution for customers who do not have an existing system in place.
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Released in July 2020, ExpressConnect Monitoring combines hardware monitoring, integration and automation with OnDeck® Predictive Sparing® for targeted local parts inventories and service diagnostics. New features of ExpressConnect are to be revealed in the coming months. Stay updated on the latest features of ExpressConnect.