Polestar Solutions, a leading player in the data analytics and enterprise performance management space, today announced its inclusion in the Forrester Research (a leading global research and advisory firm) – Now Tech: Customer Analytics Service Providers, Q2 2021.
The customer analytics service providers market is a crowded one, and it is difficult for companies to differentiate, select the right fit and align service providers’ solutions to their own organisational needs.
As a leader in customer service analytics, Polestar Solutions provides a unique mix of technology, business analytics and consulting services to help organisations rethink and re-fuel innovation and business evolution using intelligent customer analytics decision systems. In turn, Polestar Solutions ensures enterprises are capitalizing on the advantages offered by big data and analytics, thereby accelerating the pace towards data-driven digital transformation.
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“As we find ourselves in the midst of a pandemic, businesses need to fight new complex challenges every day; and we are optimistic about customer service analytics enabling companies to act with readiness and resilience as we (together) ride this storm. Our inclusion in the timely and relevant Forrester Now Tech: Customer Analytics Service Providers, Q2 2021 report will only propel us further to apply cutting-edge analytics solutions for our existing and prospective clients to keep their financial wheels turning, help mitigate risks and provide impactful insights which they might not have been able to access earlier”, said Chetan Alsisaria, CEO & Co-Founder of Polestar Solutions.
Polestar Solutions helps companies across business services, retail and wholesale and healthcare retail, etc. transforming the entire value chain with actionable data analytics, AI/ML based solutions and collaborative planning solutions.