New offering simplifies Day-2 operations and provides an integrated, end-to-end SLA for cloud-native infrastructure spanning Kubernetes, Prometheus, EFK Stack, MySQL, and more
Platform9, the leader in SaaS-managed hybrid cloud, announced Kubernetes Managed Apps. This new offering extends Platform9 fully-managed Kubernetes service and SLA guarantee to also cover a set of critical Kubernetes services and tools – such as monitoring, logging, database services, and more. This makes Platform9 the industry’s only solution to offer SaaS-managed Kubernetes service with 99.9 percent SLA on any environment (on-premises or hybrid clouds) for both the Kubernetes infrastructure and the application tiers.
Bare-bones Kubernetes by itself is not sufficient to enable a comprehensive cloud-native infrastructure that is enterprise-ready. DevOps team must be able to easily deploy and manage the lifecycle of additional applications and services – such as monitoring, tracking, logging, CI/CD, storage, databases, and more.
Kubernetes Managed Apps enables self-service consumption, white-glove experience and seamless Day-2 operations for these applications – at scale – all backed by Platform9’s industry-leading 99.9% SLA.
Per customer demand, the first set of fully-managed applications to be offered are:
- Managed Prometheus: Platform9 Managed Prometheus provides Dev and Ops teams with easy deployment and configuration of the Prometheus stack and the Alert Manager as a multi-tenant service. The service is HA-ready, with all persistent storage, automatic backups and recovery handled automatically, with no need for Admin intervention.
- Managed EFK: The first introduced Fluentd would soon be followed by Elastic and Kibana for an integrated managed EFK service for logging and indexing.
- Managed MySQL: The popular relational database for stateful Kubernetes applications would be delivered using Percona’s MySQL offering.
Additional applications will be added on an ongoing basis in future releases.
A Powerful Enterprise-grade User Experience
Each managed app provides one-click deployment for developers while giving Operations teams the governance they require to manage security, access controls, and capacity across the entire organization.
- Self-service: Users will be able to choose from a variety of applications available in the Kubernetes Managed Apps Catalog.
- Batteries included: Applications deployed on Kubernetes typically requires integration with Prometheus for monitoring, EFK for logging, persistent storage for stateful deployments, etc. Managed Apps offering provides these core services as built-in capabilities, provided out of the box for each deployed managed application. This way, self-service users do not need to worry about installing and configuring these dependencies while deploying their specific app instance. In addition, monitoring and logging of each managed app are enhanced to incorporate system-level metrics around resource utilization of the app, with no involvement or configuration required from end users.
- Integrated, end-to-end SLA: This covers the lifecycle management of the managed application instances – including version compatibility and upgrades across all instances – as well as all the dependent components required to run the managed app. This includes 24/7 proactive monitoring around application uptime, auto-detection, and correction of failures that the app instance might run into, security patching, performance guarantee, support by Platform9 Kubernetes Certified Engineers and Application experts, and more.
- Support for multi-tenant, multi-cluster or dedicated instances deployments: IT Ops can easily deploy and configure any managed application available in the catalog in a multi-tenant, multi-cluster fashion, or as dedicated instances per each cluster. For example, they can enable Prometheus monitoring on all clusters, with a click of a button. That way, as more applications are developed, they are enabled with monitoring out of the box, with no additional overhead.
- Full RBAC capability for individual namespaces or cluster-wide enables IT Ops to easily let developers access and self-service their own managed applications.
- Simple UI or Kubectl CLI: All managed applications can be deployed and administered either through a simple UI or with the native Kubectl CLI interface – instead of having to deal with separate, complex YAML or other configuration files/tools for each service.
- Operations teams benefit from centralized visibility, management, and governance across all Kubernetes services – such as monitoring, logging, storage, service mesh, and more.
Each new managed application introduced in the Managed Apps catalog will first be released in a “Beta” phase and will gradually progress to the “Fully-managed” level as it matures, and all supported capabilities graduate into production-readiness.
SLAs for the individual apps would be complementary to the SLA that Platform9 already provides for the Kubernetes infrastructure itself. Depending on the complexity of the managed application chosen, the SLA and fully-managed functionality may also cover additional capabilities–such as cross-geo disaster recovery for databases and advanced integrated services with other complementary managed applications offered, automatic backup/recover, auto-scaling, and more.
In many of these cases, Platform9 will partner directly with various organizations behind specific applications or Kubernetes Operators, to advance the development and ongoing support for its customers. The first of such collaboration is with Percona, around its MySQL offering – enabling automatic backups, DR, zero-touch upgrades, support, and more.
“Platform9 Managed Apps enables organizations to maximize the value of open source – for both Kubernetes and databases – by delivering them as an integrated managed service – with SLA, in one click,” said Peter Zaitsev, Co-Founder, and CEO of Percona. “With Kubernetes Managed Apps, organizations can benefit from MySQL at scale, for Production use, delivering seamless operations and reduced complexity for both Dev and Ops.”
“Managed Apps is a huge accelerator for an organization such as ours that standardizes on Kubernetes. Having a consistent user experience and seamless management across infrastructure and Kubernetes applications means our engineers don’t have to spend cycles to learn each new tool, API’s, Operators, integrations, etc. — and our Operations team doesn’t need to worry about how to operate these apps or troubleshoot how they work together. We can just consume these as managed services, and focus on delivering great software to our customers, faster,” said Ravi Ravichandran, Cloud Platform Engineering, Cloud Operations & DevOps at Juniper Networks.