By ET Bureau - August 18, 2020 4 Mins Read
Dragon Professional customers in the U.S. now can access an AI-powered documentation solution for law enforcement, social services, financial services, and legal
Nuance Communications, Inc. today announced the availability of its cloud-based Dragon Professional Anywhere speech recognition solution in the United States across multiple markets including law enforcement, social services, financial services, and legal. This next-generation AI-powered solution enables police officers, social workers, customer service agents, and lawyers to create high-quality documentation more efficiently, securely, and at scale, while reducing cost and boosting productivity. Already available in the U.K., France, the Netherlands, Sweden, and Germany, Dragon Professional Anywhere customers in the U.S. can now use Nuance’s speech recognition solutions anywhere, anytime.
The continued expansion of Dragon Professional Anywhere is driven by the increasing demand for cloud technology to meet the needs of modern business environments. Forrester Research reports that companies are ramping up investments in cloud-based tools to facilitate extended periods of working from home, a trend that is poised to continue post-pandemic and expected to better prepare organizations for the now dynamic post-COVID economic recovery.
“Because the world’s workforce is operating in new and unprecedented ways, it’s crucial to equip organizations of all sizes with solutions that allow for seamless, secure business continuity,” said Joe Petro, CTO, Nuance. “Dragon Professional Anywhere offers scalable deployment options, helping companies reduce costs, realize productivity gains, and improve customer care for industries worldwide.”
Built on decades of deep vertical market expertise and investments in conversational AI advancements, Dragon Professional Anywhere extends the usability and value of applications across a variety of vertical markets, including:
Dragon Professional Anywhere and Dragon Legal Anywhere include access to Dragon Anywhere Mobile at no extra cost, equipping professionals who work in the field, such as social workers and law enforcement officials, to capture critical information at the point of interaction to create, edit, format, and share documents directly from their mobile device from anywhere at any time. Hosted in the Microsoft Azure-certified hosting infrastructure, Dragon Professional Anywhere and Dragon Legal Anywhere users benefit from secure and responsive performance across devices, while seamlessly gaining access to the latest security and performance improvements.
The platform covers e entire enterprise technology space- including emerging technologies like RPA, AI, cloud, automation, and the entire gamut of digital transformation tools, strategies and management decisions.
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