Nous Infosystems today announced its transition to the ServiceNow Premier Partner Program segment. ServiceNow’s global partner segment framework is designed to determine how well a Partner strategically supports ServiceNow’s goal of $10 billion and beyond, as well as a Partner’s ability to successfully deliver specific customer outcomes. Nous’ transition to the Premier Partner Program Segment recognizes achievements in the ServiceNow partner assessment methodology, which focuses on the 4Cs (committed capacity, competency, customer success, and capability) and go-to-market maturity.
As a Premier Partner, Nous will deliver consulting, implementation, managed services, and platform development services for the ServiceNow platform and leverage cutting-edge solutions and tools to accelerate IT and customer service automation engagements for its customers. With more than five years of experience in implementing ServiceNow projects, Nous has delivered a range of ServiceNow solutions, enabling customers through strategy and planning, project services, managed services, and platform development services.
Nous’ core capabilities in the ServiceNow platform include ITSM, ITBM, ITOM, HRSD, and custom app development. It has a dedicated Center of Excellence for ServiceNow and a pool of professionals comprising ITIL certified process experts, ServiceNow system administrators, and certified ServiceNow implementation specialists. Nous recently launched nCert (Digital Certificate Organizer)- a ServiceNow certified application that enables users to effectively manage the entire digital certificate lifecycle from within the ServiceNow platform, without the need for any end-user training.
“The premier partnership status signifies the rapid growth in our association with ServiceNow and our focus on delivering value-driven business solutions. ServiceNow’s application suite and Nous’ deep expertise of ITSM, ITBM, ITIL, and customer service best practices have strengthened our key offerings,” said Ajith Pillai, CEO of Nous Infosystems. “We have expanded our scope from being a niche partner to becoming a global services provider for customers across the US, Europe, and Asia.”