By ET Bureau - July 01, 2019 6 Mins Read
Only co-creation method supporting companies from idea generation to enterprise scale adoption.
IBM announced that more than 500 businesses around the world have chosen the IBM Garage to help them power their digital reinventions with hybrid cloud and artificial intelligence (AI). Companies including ADP, Cemex, the Kraft Heinz Company and the Government of Nova Scotia are leveraging the IBM Garage to help create cultures of open collaboration and continuous learning and to drive lasting business outcomes.
As companies continue to drive digital reinvention, more of their mission-critical business applications and workloads are shifting to the cloud so they can build, adopt and scale AI while also becoming more agile and responsive to changing market and client demands. While this is creating great opportunity to fuel innovation, it is also creating the need to transform workflows across a hybrid cloud environment and change their culture as they apply new technologies.
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The IBM Garage has helped businesses rapidly move from idea generation to enterprise scale adoption as they introduce new revenue streams and business models, transform workflows and reinvent customer experiences for the era of hybrid cloud and AI. Additionally, the IBM Garage accelerates how clients unlock insights and business outcomes by helping them to modernize existing applications with advanced cloud services like AI, blockchain and IoT.
“In the next chapter of digital reinvention, the ability to innovate at scale will be the difference between success and failure – this requires a fundamental shift in how companies work,” said Mark Foster, Senior Vice President, IBM Services and Global Business Services. “For the incumbents of the world, who we believe have a major advantage in their proprietary data and decades of industry specific expertise, the ability to adopt hybrid cloud strategies and quickly shift to new ways of working will allow them to beat the so-called digital disruptors of the last decade. The IBM Garage is our approach to help them drive purposeful innovation and transformational change at the speed of a start-up and at the scale of an enterprise – fast tracking their journeys to become Cognitive Enterprises enabled by the hybrid cloud.”
Through the combination of the right people, applied technology and new ways of working, the IBM Garage can help businesses jumpstart innovation by tapping into technologies like AI, automation and blockchain on the cloud into the context of customer journeys, critical workflows, pain points and value potential. Teams of IBM professionals with diverse expertise – across research, strategy, process, application and infrastructure – sit shoulder-to-shoulder with clients to develop new ideas, prove adoption and business case with a minimum viable product (MVP) then advance that MVP into day-to-day operations and workflows.
The method also incorporates Enterprise Design Thinking, is built for Agile principles for co-located and distributed teams and leverages DevOps tools and techniques for continued delivery and operations. In collaborative spaces designed to be a break from the everyday, traditional silos are eliminated and participants are encouraged to learn by doing, fail fast and iterate often, inspiring organizational change and buy-in.
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Through a new Innovation Hub, IBM can now extend the IBM Garage experience to provide clients with access to the breadth and depth of IBM Research innovation through specialized teams, which are dedicated to transforming innovative ideas into direct client business value. An integrated squad of research scientists, developers and domain experts works closely with clients to complement mature and tested IBM Services assets with potentially game-changing IBM Research innovation assets. The innovation hub can also leverage a hybrid cloud AI environment for fast and agile innovation that is easily transferable to a client environment.
In the past 18 months, IBM has helped more than 500 leading global companies as they drive digital transformations with data and AI on the cloud, and seek to move rapidly beyond minimum viable products (MVP) to deliver lasting business results, including:
“In seven weeks, the IBM Garage helped us rewrite the way that we have been structuring inventory data for 20 years,” said Mark Lack, Manager of Strategy, Analytics and Business Intelligence, Mueller, Inc. “We’ve already seen 60% NPS from contractors using the app and believe this will likely serve as a key differentiator for our customers going forward. The result had been so successful, we are implementing the Garage method in developing all strategic initiatives.”
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