By ET Bureau - June 16, 2022 2 Mins Read
meldCX, a global technology company focusing on cutting-edge AI and IoT solutions for enterprise customers, announces today it is partnering with American Kiosks, a Colorado-based self-service kiosk manufacturer simplifying the process of deploying self-service kiosks equipped with smart technologies for North American business.
This partnership brings together meldCX’s powerful software stack, American Kiosks’ quality made-in-USA hardware, and reliable field services to provide businesses with an end-to-end managed system.
meldCX and American Kiosks power contactless and virtualized concierge for various verticals worldwide. Features of these kiosks include: AI based check-in, identity verification, object recognition, secure payments, and other operational efficiencies to improve the customer experience.
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Eric Nebola, President of American Kiosks, says, “With self-service technology taking over markets across the board, we have seen struggles with staffing. When a kiosk can take on common tasks this gives staff time to focus on providing an excellent, more personalized customer experience.”
Stephen Borg, CEO and Co-Founder of meldCX, adds, “Integrating self-service with intuitive AI technologies into everyday processes, such as checking into hotels and creating a virtualized concierge for tailored retail experiences, creates a memorable experience for customers through intentional interactions, rather than taking away from the human to human connection.”
meldCX and American Kiosks will be at HITEC (Hospitality Industry Technology Exposition & Conference) in Orlando, Florida, from the 27th – 30th June, showcasing the smart concierge kiosk. Stop by booth #2237 to see the technology at play!
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