By ET Bureau - January 30, 2020 2 Mins Read
LumenVox, a global leader in speech and authentication solutions, released its most advanced suite of biometric authentication technologies to date, Version 8.
LumenVox’ Version 8 harnesses the power of artificial intelligence and biometrics to simplify the customer-agent interaction. The existing, vulnerable security practices of call centers are strengthened with quick, effortless, and compliant multifactor biometric authentication. The identity of customers may now be validated easily and securely with the human voice.
The Version 8 Suite takes advantage of years of development, testing and expertise–and enters 2020 with more customer conveniences and improved user interfaces, enabling a variety of multi-modal solutions with the following:
Autonomous Agent Control
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