Kentik Launches the First AIOps Platform for Network Professionals

Kentik®, provider of the only AIOps platform specifically for network professionals, today announced significant product developments which expand the company’s analytics offering beyond real-time network visibility and alerting to deliver comprehensive proactive insights that provide recommendations and drive automated actions. The move aims to make managing networks significantly easier, across service provider, hybrid and multi-cloud infrastructures.

Inside nearly every business today, network teams struggle with the growth and complexity of infrastructure. What was once straightforward networking practices are now exceeding human operational scale. As a result, outages and degradations that directly impact almost every business are becoming increasingly difficult to anticipate or correct quickly enough. According to industry reports, the average cost of IT downtime is estimated to be over $300,000 per hour. Increasing infrastructure diversity, including multi-vendor, overlay-driven networking and the addition of new public cloud environments, make it even more challenging. The network complexity risk to the business cannot be ignored.

“The dynamic and distributed nature of today’s complex networks, from the enterprise premises to the cloud and providers in between, demand a new paradigm and a new set of AI capabilities that operate efficiently and at scale,” said Avi Freedman, Co-founder, and CEO of Kentik. “By launching the first AIOps platform for the network professional, we are bringing cutting-edge operational and automation techniques to the groups who run the infrastructures that power the digital world.”

What is AIOps? 
AIOps (i.e., Artificial Intelligence for Operations) is a transformational set of technologies for IT operations that leverages big data techniques to aggregate diverse data sources, using streaming technologies for correlation and enrichment. Machine learning (ML) and artificial intelligence (AI) are then applied to extract value from the data. The insights produced are used to drive automation, notification, and communication – with the goal of making discoveries long before humans can manually sift through vast swaths of data. In broader technology groups, AIOps is already being utilized. For example, AIOps for IT operations can dramatically reduce ticket noise by detecting and escalating actual issues to the IT help desk for faster resolution.

AIOps from Kentik 
Kentik leverages existing network data to power workflows that automate the most time-consuming manual troubleshooting and analysis tasks, enabling networking professionals to focus more on growth rather than firefighting. That includes applying AIOps concepts to network diagnostics, forensics, capacity management, and automation – all to ensure fast, secure, and performant delivery of applications and digital services.

“There’s no cloud without the network, and effective network operations without proper visibility is almost impossible to achieve. That’s a challenge that Kentik is purpose-built to resolve,” said Denis Ducharme, Program Director for IBM Cloud Platform Network and Infrastructure, a Kentik customer. “The ability of Kentik’s platform to detect anomalies, facilitate rapid problem identification, and automate corrective responses is key to delivering highly-available cloud services.”