IR, the world’s leading provider of performance management and analytics for critical communication and collaboration ecosystems, IT infrastructure and payments, has partnered with Cisco as its Preferred Solution Partner to offer an exclusive migration agreement for Cisco Prime customers due to the impending end of the Cisco Prime sale.
Cisco PCA offered integrated monitoring and diagnostics for Cisco Unified Communications Manager and Cisco TelePresence customers. The solution expedited operator resolution of QoS issues before they affected end users and helped avoid system and service outages to improve the end user experience. Earlier this year, Cisco announced the end of sale and end of life for PCA with no replacement products on its roadmap.
Cisco and IR are committed to supporting Cisco customers in a smooth migration from PCA to IR Collaborate and have teamed up to offer this unique offering for Prime customers . This limited time offer is exclusive to IR Collaborate and is available now.
“We are delighted to be able to support Cisco customers in their migration from Prime to Collaborate through the Cisco SolutionsPlus program,” said Kevin Ryder , Director of Product and Marketing at IR. “We are well placed to provide these customers with the intelligent insights they need to ensure that all of their Cisco environments are optimized for maximum performance.”
IR Collaborate supports Cisco Unified Communications and Contact Center and Webex Meetings solutions in a single tool. With end-to-end visibility into networks, devices, platforms, and performance monitoring, customers can create a complete seamless experience for their users.