DATAMARK, the public safety geographic information systems (GIS) team of Michael Baker International, announced today the firm’s strategic partnership with RapidDeploy, the industry’s leading cloud-native emergency response platform, to provide clients with on-demand public safety GIS data hosting. This partnership enables clients to leverage authoritative GIS data hosted by DATAMARK in a secure and highly available cloud environment within RapidDeploy’s portfolio of products.
“DATAMARK is proud to partner with RapidDeploy to ensure call takers and dispatchers are provided with the most up-to-date GIS data in Radius Mapping. Public Safety leaders and technologists have embraced cloud technology to bring secure, scalable and cost-effective solutions to their Public Safety Answering Points (PSAPs). As we combine our best-in-class solutions, our goal is to revolutionize the 9-1-1 experience,” said Robert Murphy, Associate Vice President of DATAMARK.
DATAMARK’s data hosting service enables localities, regions, and states to securely host authoritative GIS data layers, such as road centerlines, emergency service boundaries, PSAP boundaries, indoor maps, and more in the cloud. Cloud-native storage mitigates risk of theft, natural disasters and other local issues from negatively impacting public safety GIS data. By utilizing DATAMARK data hosting, RapidDeploy clients can access their data easily within the 9-1-1 call flow, integrated with their telephony system.
RapidDeploy will leverage the hosted data for its Radius Mapping solution, which is designed to optimize the contextual and informational view of a 9-1-1 caller’s location within seconds. Customers leveraging both Radius and DATAMARK VEP experience near real time updates as data management occurs, ensuring call takers and dispatchers always have the latest authoritative GIS data at their fingertips. DATAMARK VEP provides a highly configurable, user-friendly interface to perform location data validations, make edits and implement quality control in alignment with National Emergency Number Association (NENA) Next-Generation 9-1-1 (NG9-1-1) data standards and GIS industry best practices. DATAMARK VEP supports data from local and regional GIS data providers and neighboring 9-1-1 authorities, ensuring seamless and accurate data across borders.
“Locating 9-1-1 callers is critical and providing detailed, accurate and up-to-date maps give Public Safety authorities the information they need for quick responses,” said Steve Raucher, Co-Founder and CEO of RapidDeploy. “By partnering with DATAMARK, we provide 9-1-1 centers with up-to-date and accurate authoritative GIS data. When they use our Radius Mapping technology, Telecommunicators know they can trust the map.”
The partners currently support Florida Region 1, a twelve-county consortium within Northwest Florida, in which DATAMARK provided public safety GIS services to transition data to support NG9-1-1 in RapidDeploy Radius Mapping. DATAMARK’s GIS services included GIS data creation, remediation and validation services. As part of the Florida Region 1 project, RapidDeploy also provides Eclipse Analytics to the region’s 9-1-1 centers, providing flexible reporting and analytics to facilitate data-driven, operational performance improvements by leveraging real-time call data.