Chorus.ai Launches Conversation Intelligence App Within Zoom Meetings

Chorus.ai Launches Conversation Intelligence App Within Zoom Meetings

Chorus.ai, a ZoomInfo company and Conversation Intelligence Platform leader for high-growth revenue teams, today announced the availability of the Chorus app for Zoom Video Communications, Inc. The new app brings Chorus’ Conversation Intelligence capabilities directly into the Zoom Meeting experience.

“The Chorus app for Zoom enables us to bring the power of Conversation Intelligence seamlessly into every meeting,” said Dominik Facher, Vice President, Product Management at Chorus.ai. “We’re bringing Chorus everywhere you work — because that’s where the voice of the customer belongs. This extension of Chorus empowers sellers to have better, more meaningful interactions in real time.”

As an embedded experience accessible within Zoom Meetings, the Chorus app for Zoom enables revenue teams to be more engaged on calls, leading to stronger relationships and, in turn, higher conversion rates:

  • Live Note-Taking: Sales teams can craft better action plans by finding their live in-meeting notes attached to the exact point in the conversation.
  • Seamless Team/Collaborator Engagement: Users can push high value moments and take knowledge sharing with their teams to the next level to get deals over the line faster.
  • Painless Follow-Up: Users can review and share key moments with their manager and peers to keep deals moving.
  • Sync Notes Directly to Salesforce: The app captures meeting notes and syncs directly into Chorus, users’ CRMs, and the post-meeting email summary.

Also Read: Strategies for Organizations to Manage the Top Three Costs that Stymie Enterprise AI

“Chorus and Zoom are both intent on fundamentally changing the way work is done in a virtual environment,” said Ross Mayfield, Product Lead, Zoom Apps & Integrations for Zoom. “It’s about making our customer and prospect relationships stronger. With the Chorus app for Zoom, the benefits of Conversation Intelligence are more accessible than ever before.”

The Chorus app for Zoom is Chorus’ newest innovation to empower revenue teams. Chorus recently launched the Momentum feature suite to identify and reduce deal risks by using AI-driven insights about the critical relationships and moments that drive deal outcomes — directly in the CRM.

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