GoCardless, the leading fintech for recurring payments announces that 8×8, a leading integrated cloud communications platform provider, is using GoCardless to provide direct debit as a payment method to its customers worldwide. The company joins a growing number of SaaS businesses choosing GoCardless to power their global payments.
8×8 was looking to transition its direct debit offering to an online solution that would manage payments across multiple bank debit schemes and countries, to increase their visibility within the business and minimize payment failure rates. The company initially turned to GoCardless to collect its payments from customers in the Bacs and SEPA direct debit schemes and quickly extended the relationship to include payments from Canada, the US, Australia, and New Zealand.
Samuel Wilson, Chief Customer Officer and Managing Director of EMEA, 8×8 said: “As a fast-growing technology company we wanted to provide our customers with a simple and easy-to-use payment method to manage their recurring payments. The GoCardless platform not only means that we can provide a great experience to our customers; it has also enabled us to consolidate our paper-based processes and legacy systems into a single payment platform. We are confident that we have the right payment solution in place, which will be deployed globally in the coming months.”
8×8 is using the GoCardless API to integrate its payments with Salesforce.com and its billing engine, Gotransverse, to provide a seamless ‘quote to cash’ process to increase efficiency and provide a 360-degree view of payments within the business.