3PL Central Announces Program to Deliver the ‘3PL Intelligence Initiative’ for Improved Warehouse Operations

These new offerings are the culmination of almost a year of research and collaboration between 3PL Central and more than 30 prospects and customers, encompassing more than 250 hours of in-depth interviews, group discussions and on-site process audits. The research, focused primarily on the core warehouse operations role, found that, while first-generation warehouse management solutions were helpful in streamlining operations, most third-party warehouses concentrating on offering e-commerce fulfillment struggled to gain insights into labor efficiency, track real-time order status, measure SLA attainment, and provide their customers visibility into key operating metrics.

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Findings from the company’s extensive research resulted in product enhancements specifically designed for 3PLs looking to offer or grow omnichannel fulfillment. Whereas B2B offerings are still an important source of revenue for most third-party warehouses’ offerings, e-commerce fulfillment is quickly becoming more prevalent – though it can often be more challenging. Warehouses hoping to succeed in this rapidly growing segment must rely on modern technology to help support higher-order volumes while simultaneously improving order accuracy and delivering visibility to their customers.

“We were gratified to learn that 3PL Central customers were able to gain better visibility into order status, specific cost drivers and general warehouse operations than those on other systems,” said Brian Sevy, head of product management. “We further identified an array of enhancements to allow our customers to operate more efficiently, saving literally hundreds of hours of work in the average warehouse.”

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