Steps for IT Leaders to Improve their Operational Efficiency

Steps for IT Leaders to Improve their Operational Efficiency

“IT organizations that prioritize automation, flexibility and scalability will help drive their businesses forward, versus just trying to keep pace,” says Monica Kumar, SVP Marketing and Cloud Go-to-Market Leader, Nutanix, in an exclusive interview with EnterpriseTalk.


ET Bureau: How can enterprises make their infrastructure secure and robust while focusing on the applications and services that power their business?

Monica Kumar: Maintaining a secure and robust infrastructure is critical for the applications and services that run on top of it. Without this foundation, IT teams will find themselves spending a bulk of their efforts on maintaining infrastructure instead of focusing on applications and services.

Businesses should seek infrastructure solutions that support agility and flexibility to accommodate changing business needs while ensuring security and reliability.

A unified hybrid and multi-cloud platform allows enterprises to attain the maximum flexibility required, allowing IT teams to use a combination of private and public clouds based on the needs of their business stakeholders, eliminating silos that lead to tedious management, poor reliability and inconsistent security practices. This will enable businesses to more easily implement a “Zero Trust” approach to security which relies on end-to-end visibility across the environment, efficient utilization of resources, and consistent performance.

The business will also have the ability to implement a disaster recovery strategy by leveraging the public cloud’s bursting capabilities.

Also Read: The Future of Work: The rise of hybrid Workforce in 2021

ET Bureau: What steps can enterprises take to easily deploy any virtual workload?

Monica Kumar: Ever-changing business needs and growth in remote work have driven a significant increase in the need for digital services for customers, employees and business partners. When IT organizations adopt a scalable hybrid and multi-cloud cloud platform, they are better enabled to respond to these needs quickly.

With a hyper-converged infrastructure (HCI) based cloud platform, enterprises can quickly deploy and scale compute, storage or both, as demands grow. This is also a strong foundation for a hybrid and multi-cloud environment which extends the same benefits across multiple clouds, private and public.

Unburdened from infrastructure management, IT teams can then dedicate time to automating service delivery by templatizing and publishing commonly requested applications and services, publishing them with the right controls for proper governance and compliance, and enabling employees to select and deploy virtual or containerized workloads as business needs arise.

With service delivery built upon a hybrid and multi-cloud infrastructure powered by HCI, IT leaders can easily enable business stakeholders to deploy virtual and container-based workloads without hassle.

ET Bureau: According to you, are there any efficient ways for enterprises to improve their operational efficiency?

Monica Kumar: The key to improving operational efficiency is eliminating friction. In many organizations, technology is causing the very friction that it is supposed to remove. Infrastructure has become so siloed and complex that IT teams spend most of their time on tedious, mundane tasks like maintenance instead of focusing on innovation.

An HCI solution eliminates that friction by consolidating infrastructure silos onto one cloud platform that spans multiple environments, including private and public clouds. It centralizes and greatly simplifies management, making it easier to respond to IT change requests, deploy new workloads and troubleshoot any issues.

Automating IT processes and operations is another way to improve operational efficiency一if done consistently一but can be problematic if automation is siloed and different automation processes are used for different applications. Tooling needs to be integrated across application environments so IT departments can ensure proper governance.

Also Read: Is There Such a Thing as Too Much Cloud Flexibility?

ET Bureau: In the constantly evolving cloud environment, how can enterprises keep up with the changing needs of their customers without compromising on their application’s experience, security and performance?

Monica Kumar: It’s critical that enterprises maintain a customer-first approach to developing and deploying cloud technologies. Research shows organizations that deliver seamless, responsive, relevant, and consistent customer experiences grow higher revenues and become more resilient to market disruptors. And 2020 was a year of major disruption.

This past year, every company had to shift priorities to stay customer-first. Nearly every business had to reevaluate its IT infrastructure with its customers and employees top-of-mind. IT teams were understaffed and overwhelmed trying to keep pace with the digital needs of the business. This new reality has made automation and flexibility more important than ever to teams that have to manage decentralized, heterogeneous infrastructures and many cloud instances – both public and private, and the applications, data and services that live upon them.

Companies need to prioritize technologies that can automate important but tactical tasks across their entire infrastructure一things like resource utilization, performance optimization, data protection, configuration changes, and security provisioning for governance purposes. They also need flexibility to scale workloads up and down based on the needs of the customer and the business, making a hybrid and multi-cloud solution ideal. IT organizations who prioritize automation, flexibility and scalability will help drive their businesses forward versus just trying to keep pace.

As SVP Marketing & Cloud Go-To-Market at Nutanix, Monica is responsible for driving global GTM, messaging, thought leadership and category creation efforts. She plays a critical role in driving awareness of and strategy around Nutanix’s cloud products

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Vishal Muktewar is a Business News Reporter at On Dot Media. He reports news that focuses on the latest trends and innovations happening in the B2B industry. An IT engineer by profession, Vishal has worked at Insights Success before joining Ondot. His love for stories has driven him to take up a career in enterprise journalism. He effectively uses his knowledge of technology and flair for writing, for crafting features, articles and interactions for technology enterprise media platforms.