Role of automation help in swifter, efficient, and more secure migrations

Geeman YIP


Automation offers a variety of benefits, including improving efficiencies, enhancing security, eliminating errors, and reducing overall project time,” says Geeman Yip, CEO, BitTitan in an exclusive interview to Enterprise Talk

What best practices can be followed when migrating to cloud platforms?

Above all else, planning is essential. There are five critical steps to take when approaching migrations to ensure success:

Identify the migration components. Specify what data must be migrated and prioritize accordingly. Take this opportunity to do some house cleaning before migration, such as reorganizing or deleting data that is no longer needed. Also, if you are an organization that has strict data policies, take this time to get into compliance.

Assess all potential hurdles during the pre-migration stage. Taking a comprehensive view of the project beforehand and bracing for potential roadblocks can help proactively address these issues before they arise. Provision and test migration credentials, ensure connection endpoints are working, etc. Consider tapping the expertise of an MSP partner if you do not have the talent in-house.

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Migrate mailboxes first. This ensures that communication can be maintained among end-users. To expedite the process, businesses can focus on migrating only the newest email data and migrating older files and data later. After the mail is migrated, identify what other critical workloads need to be moved as well.

Don’t be a hero; be methodical to mitigate risks. If uncertainties remain as you evaluate what workloads are a high priority, don’t hesitate to enlist help where it’s needed. Bring in an MSP partner to assist with complex challenges. Migrations are complicated – hiring experts will ensure the project goes as smoothly as possible for something that you will be doing infrequently at best.

Consider the available bandwidth and server load. Many companies are currently working remotely. Software usage has increased during daytime peak hours. Your IT Department or MSP must be aware of peak-hour scheduling and conduct migrations during times, such as evenings and weekends when bandwidth allows a migration project to execute swiftly and smoothly.

Another important element to consider is leveraging automated solutions, such as BitTitan MigrationWiz, our 100% SaaS solution for mailbox, document, public-folder, and Microsoft Teams migrations. Automation offers various benefits, including improving efficiencies, enhancing security, eliminating errors, and reducing overall project time.

These benefits are even more important as businesses increasingly seek to optimize their operations due to the COVID-19 and its impact on global economies.

How can automation help in swifter, efficient, and more secure migrations as compared to manual methods?

Automation brings a variety of benefits to the migration process. It eliminates reliance on manual methods, which in turn, eliminates redundancies, reduces errors, leads to strengthened security protections, and improves overall project efficiency.

Manual migrations may lead to data leaks and loss of data and might not be possible due to a lack of a user interface. For example, MigrationWiz is a cloud-based tool that can be accessed anytime from anywhere. It can be leveraged while working remotely to enable successful cloud migrations without any human interaction while the data transits between the source and destination systems.

Automated migrations minimize downtime, with migrations run from one central dashboard. Repetitive tasks, such as provisioning and deprovisioning, auditing, and compliance-related assessments and monitoring, are automated for a more seamless migration process. Data is always encrypted and never stored to ensure it is secure and protected.

Businesses are typically focused on how to operate more efficiently and improve their bottom line. The economic impact of the global pandemic is finding organizations more focused than ever on managing expenses and positioning their workforce for success. Automation can be incredibly effective in these areas.

Leveraging automated tools creates less pressure on IT teams, and automated tasks can be scheduled to execute regularly. Finally, implementing automation may enable more team members to take ownership of tasks that may have once been specialized.

What, according to you, was the impact of the pandemic on enterprises opting for cloud migrations? 

Initially, many businesses needed to deploy remote operations on a large scale. Often, they needed to mobilize these operations fast to ensure any disruption was minimal, given the swift onset of governmental restrictions and lockdowns.

Cloud-based solutions enabled companies to implement the technology they needed to continue collaboration and engagement among their dispersed workforce and maintain business continuity.

For BitTitan, the business grew with mid-size enterprises, and it even picked up in some instances. Many companies needed to accelerate their move to the cloud for business continuity and implement the tools they needed to maintain a high productivity level.

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As we head into 2021, I expect businesses will focus on two critical items: reducing expenses and improving productivity. Many cloud-based tools and software can support both goals.

We’ll continue to see businesses invest in collaboration tools and technology to support workforce productivity and infrastructure management, assessment, and reporting. Businesses will also closely monitor cost analysis and leverage IT automation to reduce unnecessary expenses and ensure operational efficiency.

How can enterprises improve business prospects when they shift to cloud platforms?

Businesses should adopt cloud platforms for things that manage customer information. This gives organizations high-speed connectivity to those systems which can be connected to data warehouses to make better data-driven business decisions.

Organizations can use BI to understand concepts such as target customers, potential customers, buyer journey, and more. This will result in increased revenue opportunities by landing new customers and expanding the average transaction per customer.

Geeman Yip is the Founder and Chief Executive Officer of BitTitan, guiding the aggressive growth and execution of all strategic company initiatives. Recognizing the limitless potential of the cloud but also the barriers confronting its adoption, Geeman founded BitTitan in 2007 to help IT service providers and businesses assess, deploy, and manage technology solutions in a rapidly changing cloud world.

Prior to BitTitan, Geeman was a program manager and early member of Microsoft’s Business Productivity Online Suite team, architecting what would become the foundation for today’s Office 365 suite. He has over two decades’ worth of experience in the software and IT spaces, including email services, identity management, telephony systems, and business productivity applications.