Wednesday, February 8, 2023

Why do IT Leaders Require Emotional Intelligence?

By Umme Sutarwala - April 04, 2022 3 Mins Read

The tone of an enterprise is set by its leaders. If leaders don’t have high emotional intelligence, it might have far-reaching results, such as lower employee engagement and more turnover.

As the COVID-19 pandemic’s consequences continue to have an influence on people’s lives, IT leaders’ capacity to recognize, regulate, and comprehend emotions in themselves and others is more vital than ever. To assist their employees in coping with difficulties they have never faced before, leaders must interact with them in new, more intimate ways.

Emotional intelligence is critical for leaders to succeed. Here are some of the reasons why emotional intelligence is so crucial.

Social awareness 

Emotionally intelligent leaders are attuned to the emotions of people and are aware of what is happening around them. They can empathize with people by putting themselves in the shoes of the employee and providing constructive comments. This is an essential skill for leaders that operate directly with their teams to uplift and encourage them. If leaders are unable to relate with their staff, gaining respect and loyalty will be tough.


Leaders with high emotional intelligence have an easy time empathizing with and relating to others. Empathetic leaders may put themselves in their employees’ place and treat them with the same level of respect and concern from the start. As a result, personnel will feel appreciated at the workplace. 

Also Read: IT Leadership: Four Approaches for Addressing Shortcomings in 2022

Leaders are also individuals

Supporting staff emotionally does not come easy to many managers. They may even have difficulty controlling their own emotions. It might be particularly challenging to demonstrate emotional intelligence in the job. 

To overcome any personal misgivings about providing emotional support to staff, executives must first improve their self-awareness. They should make a concerted effort to recognize, comprehend, and control their own emotions. Expanding their reach to understand and help others gets simpler if they are more self-aware.

Leaders can also engage with their staff on an emotional level by seeking instructive opportunities all of the time. To establish a culture that promotes continual growth, leaders must learn to draw on prior experiences – both failures and accomplishments. Employee confidence will be boosted by celebrating learning rather than creating fear, particularly during times of turmoil.

During the pandemic, IT leaders who were paying close attention to their team members’ mental health certainly saw that empowering and trusting colleagues eliminated a lot of stress. Leaders will benefit from the lessons learned during that period in the future when faced with similar challenges.

Leaders should consider their staff as a whole and search for early signs of stress and other concerns that might affect their well-being. Health, particularly mental health, is delicate, and it’s difficult to place it back together after it’s been splintered.

Emotional management

The capacity to stay conscious of one’s sentiments is provided by the preceding talent. The next stage is to figure out how to deal with those feelings. Leaders that have strong emotional intelligence have the capability to self-regulate and be under control. These individuals are far-fetched to make impulsive decisions or allow their emotions to manipulate their actions. People in managerial jobs need to keep their emotions under check in order to hold a meritorious position.

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Umme Sutarwala

Umme Sutarwala is a Global News Correspondent with OnDot Media. She is a media graduate with 2+ years of experience in content creation and management. Previously, she has worked with MNCs in the E-commerce and Finance domain

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