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Trends That Will Shape the Future of Business Process Management in 2023

By Swapnil Mishra - February 07, 2023 7 Mins Read

Trends That Will Shape the Future of Business Process Management in 2023

Over the past few years, there has been a significant change in how BPM is used. BPM process support tools are getting more automated, intelligent, and user-friendly.

A lot of challenges faced businesses in 2022, including the pandemic’s effects, political unrest, and the energy crisis. In the new normal, those who can quickly adapt to such shifting market conditions and customer demands are one step ahead of the competition. The secret to success is intelligent business process management (BPM); as a result, efficient process flows are more important than ever in the modern world.

According to the most recent statistics, the global BPM market is anticipated to reach $14.4 billion in 2025. The interest in BPM among business executives has increased by 73%. However, only 15% of businesses were pleased with the outcomes of their efforts to improve the process. Therefore,

industry leaders and BPM experts must carefully monitor the competitive market and industry requirements before selecting a tool and starting the projects.

Over the past few years, there has been a significant change in how BPM is used. BPM process support tools are getting more automated, intelligent, and user-friendly.

Here are some of the most anticipated BPM trends in 2023:

No-code/Low-code systems

No-code and low-code tool development and use have grown steadily over the past few years. However, despite the boost in digitalization, much work needs to be done: Many businesses continue to emphasize manual procedures and complicated BPM systems that frequently disregard the needs of end users. In the upcoming year, businesses will continue to move toward more agile business processes. However, for this transition to be successful, businesses must consistently work to get rid of wasteful procedures and practices and streamline operational tasks, even for smaller user groups. Platforms with no-code and low-code assist businesses in maximizing their digital efficacy in the dynamic marketplace of the future.

Also Read: Business Process Management (BPM) Trends in 2022

Adaptable Process Management

Business process design flexibility in traditional BPM is limited. This is primarily caused by the fact that there is a significant time and personnel difference between the design and execution of processes, which significantly reduces the processes’ ability to adapt to change. In order to create a comprehensive process model with all possible process variants, the normative BPM approach necessitates frequent process execution under the same framework conditions. Similarly to this, process optimization necessitates frequent execution to produce initial starting points for future performance improvements. This is not feasible for knowledge-intensive processes, which are characterized by a high degree of variability and complexity and are instead highly knowledge-intensive routine processes, such as consulting or sales discussions, accident recordings, and expert opinions. This issue is addressed by adaptive process management, which considers the numerous special cases and process variations that may arise during process execution.

Intelligent BPM

In the next two years, 40% of business leaders plan to replace their current BPM tool with more intelligent software. Using traditional BPM tools would take time and money to gather data for platform upload, analyze it for insights, and then incorporate those insights into the strategy and process improvement. With data integration and machine learning, BPM technologies are evolving into more predictive and prescriptive technologies. These platforms are called intelligent or AI-powered BPM, including technologies like Process Mining, Task Mining, Digital Twins of an Organization (DTO), Intelligent Business Process Modelling, Process Automation, and Process Analytics.

These tools use operational data to run analytics, model processes automatically, and make recommendations. For instance, setting alerts or automated actions for particular tasks or repetitive activities is possible with prescriptive process mining and monitoring. Supply chain departments can automatically email clients about delays by linking OTD with the email system. Employee productivity increases due to less time spent on pointless tasks and emailing customers.

Process mining

With the impact of hyper-automation, low-code/no-code, and AI/ML, organizations switch from process intelligence to process improvement methods like six sigma. According to recent BPM trends, process mining, process intelligence tools, and process discovery are taking over the business process management market and will be the top BPM trends in 2023.

Collaboration is becoming a significant BPM benefit

Increased cooperation can boost output and customer satisfaction. However, it can be difficult to implement for big businesses where different teams work worldwide. Additionally, it has grown to be a significant challenge for small and medium-sized businesses since COVID-19 because the demand for better business process management and collaboration over strategic operations was fuelled by remote working.

Consequently, it has been anticipated that business process management will include features to

  • Establish improvements,
  • Set up alerts for processes,
  • Sharing documents securely,
  • Streamline access control, issue management, and communication.

Real-time BPM tools

Business process management projects have thus far concentrated on accumulating historical data in order to comprehend and precisely document processes. Businesses concentrate on real-time monitoring and practical implementation to stay flexible and competitive in the market. Control-related capabilities and cloud connectivity are included in BPM solutions so that business operations can be completed and tracked from any location at any time. Process experts can avoid major redesign initiatives and instead make quick, significant changes. A new predictive process monitoring technology helps business users find problems faster and fix them.

Automated Process Discovery

Automated Process Discovery, also known as Automated Business Process Discovery (ABPD), automates the entire process discovery cycle while also increasing process effectiveness. Unsupervised machine learning organizes and classifies unlabeled data, locates significant patterns, and determines the automation potential of specific tasks. Thus, businesses are aware of the actions they can take to automate both new and existing processes. Additionally, it aims to spot value chain process errors. With the aid of ABPD, businesses can quickly find process deviations, uncover previously hidden process steps, and gain a thorough understanding of their current business processes.

Also Read: Data Intelligence Platform Alation Raises USD 123 Million despite Economic Trends

The CEO of Process

The so-called process CEO is another rising trend in the business process management (BPM) environment. This individual is responsible for ensuring that process management is embedded at the very top of an organization. The main responsibility of process experts in the past was to maintain and improve existing processes to make them more effective and affordable. To stay competitive in the market today, businesses must make improvements and optimizations. Therefore, it makes sense to embed the company’s readiness for change in its core values and prioritize it at the top of the CEO’s to-do list.

Green BPM

Since a few years ago, there has been an increased focus on sustainability. Climate change, species extinction, high CO2 emissions, and ocean pollution are raising consumer awareness and putting new demands on businesses to become more sustainable and take greater responsibility for the environment and society. Furthermore, it is increasingly clear that sustainability and profitability complement one another rather than compete with one another. For instance, increased sustainability can support businesses in becoming more innovative and expanding into new markets. Due to this, companies are spending more money on technologies that allow them to lessen their negative effects on the environment and take action to safeguard it. So-called green business process management, or green BPM, is one of these measures. The BPM lifecycle phases are the same as for any other process, but green processes are increasingly taken into account and modified from a sustainability perspective at each stage.

Whatever happens in 2023, BPM will undoubtedly continue to advance in a number of areas. Future BPM market dominance will continue to belong to those who embrace change and new technologies rather than ignoring emerging BPM trends in 2023.

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Swapnil Mishra

Swapnil Mishra is a Business News Reporter with over six years of experience in journalism and mass communication. With an impressive track record in the industry, Swapnil has worked with different media outlets and has developed technical expertise in drafting content strategies, executive leadership, business strategy, industry insights, best practices, and thought leadership. Swapnil is a journalism graduate who has a keen eye for editorial detail and a strong sense of language skills. She brings her extensive knowledge of the industry to every article she writes, ensuring that her readers receive the most up-to-date and informative news possible. Swapnil's writing style is clear, concise, and engaging, making her articles accessible to readers of all levels of expertise. Her technical expertise, coupled with her eye for detail, ensures that she produces high-quality content that meets the needs of her readers. She calls herself a plant mom and wants to have her own jungle someday.

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