Friday, December 2, 2022

Top Four Relational Skills Leaders Need in Today’s Digital Workplace

By Prangya Pandab - May 17, 2022 4 Mins Read

The number one approach to becoming a successful employer and leader is to develop relationship skills in the workplace. It will not only affect the flow of the workplace, but it will also impact the productivity of the employees. Creating an environment where leaders can connect successfully with their co-workers will positively impact the culture of their organization.

Relational skills are essential for collaboration and success in the digital workplace. And for leaders and managers, cultivating and sustaining positive relationships is critical since they directly impact employee engagement and productivity, as well as the overall culture of the company. These abilities are essential for establishing and maintaining a healthy work culture.

Employee satisfaction is critical to survival in today’s digital workplace and more so in today’s ever-changing labor market.

The first step in managing relationships is to become aware of and comprehend the needs of others. Leaders with soft skills like curiosity and empathy can better grasp what employees want from their companies and work environment.

Relational Skills Strengthen Situational Awareness and Build Culture

Remote work allows employees to operate in an atmosphere where distractions are minimal. Assuming their remote work environment is free of distractions, it can help individuals get the job done and enhance productivity, but it also limits interactions, which can inhibit the sharing of insights and ideas.

One of the primary goals of a remote leader should be to ensure the free flow of information and collaboration is not lost in a remote or hybrid environment. After all, people are an organization’s most valuable asset, so interpersonal skills are crucial.

Also Read: Bright Pattern Reveals Remote Assist to Streamline Issue Resolution and Easily Manage a Remote Workforce

Leaders with relational solid skills understand how to approach and motivate the many personalities under their control. It can also help create trust, which is essential in remote and hybrid work contexts. These abilities are required in the digital workplace to promote teamwork and productivity and create an open environment where employees feel heard.

Relationship skills also enable leaders to be more aware of what is going on within their organizations. Meetings are an excellent place to use relational skills. Leadership should design a meeting style that is inclusive and allows everyone, not just those most comfortable speaking, to participate. Leaders with solid awareness also ask more questions to encourage individuals who aren’t as comfortable voicing their opinions to engage and create stronger bonds with their co-workers.

Also Read: Increased Remote Work Demand Responsible for Resignations

Relational Skills for the Digital Workplace

Managers and leaders who want to strengthen their relationships with their teams can work on these four relational skills:


Leaders recognize that helping people overcome obstacles and grow into their responsibilities requires patience. New employees may require additional training and assistance because they are separated from more experienced, senior team members in a remote office. Having the patience to guide them and allow them to make errors can be crucial to their professional development — and the company’s future success.


Successful remote work occurs when team members feel comfortable reporting accomplishments and setbacks and any job-related concerns. Approachability is a relational trait that contributes to developing a healthy culture. Employees will be more receptive to addressing their difficulties and rapidly resolving any issues if they believe they can drop in for office hours at a particular time.


Another relational trait that goes hand in hand with approachability is empathy. Leaders and managers can offer the best counsel to help employees overcome obstacles if they have perspective and complete awareness of the employee mindset.


Employees should have confidence in their leaders. Employees feel comfortable approaching their managers with difficulties or challenges because of reliability. This is a reasonable time for leaders to provide essential coaching and advice while also ensuring that mistakes aren’t made because people are afraid to seek help.

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Prangya Pandab

Prangya Pandab is an Associate Editor with OnDot Media. She is a seasoned journalist with almost seven years of experience in the business news sector. Before joining ODM, she was a journalist with CNBC-TV18 for four years. She also had a brief stint with an infrastructure finance company working for their communications and branding vertical.

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