To move forward with the tough times, organizations need to have a forward-looking enterprise architecture in place. Therefore, they should not let faulty frameworks sabotage the ability of organizations to meet their present and future goals.
Organizations often opt for enterprise architecture to establish a strong foundation for successful business-IT initiatives. When they appropriately craft and implement it, enterprise architecture enables them to achieve their business goals while helping them to become more responsive, competitive, and efficient. However, many organizations have failed to build robust enterprise architecture.
As per The State of Enterprise Architecture Report 2021 from BizzDesign, the average EA (Enterprise Architecture) maturity of a score of all the respondents was 43%. Additionally, the report revealed that over one-third (35%) of the EA practitioners do not have the required EA tool that is fit for their purpose. Such issues can get in the way of IT leaders to meet their intended goals and objectives. In fact, flawed enterprise architecture can send an enterprise in an entirely different direction. Hence, IT leaders should step back and ensure they are not falling into the following four traps before moving forward with development or improvement with the enterprise architecture.
Mismatching EA efforts to business needs
While IT leaders can design a coherent, detailed architecture, it is not necessary that it will be successful over the long term unless it is focused on real-world business needs. Before proceeding with their planning, IT leaders should round up the most impactful use cases to pressure-test the existing enterprise architecture to identify potential leaks. They should ensure that these uses cases are relevant.
IT leaders should keep in mind that the enterprise architecture can never be perfected or complete. With changing demands, enterprise architecture will also require the appropriate changes.
Failing to consider a customer-first approach
IT leaders must align design initiatives with a customer-centric approach while moving forward with designing the enterprise architecture. The customer-centric KPIs for objectives and outcomes should be enabled across the design, facilitate true omnichannel customer journeys that address both digital as well as physical interplay.
IT leaders should be clear about how the framework design will achieve the desired outcomes for the organization and should communicate across the organization. If they do not implement the customer-centric design approach, they may lose their competitive advantage in the marketplace.
Prioritizing technology over flexibility and business goals
Often when creating the enterprise architecture, most IT leaders focus on the technical aspects and lose sight of the business value model. This leads many IT leaders to argue about the superiority of various technological approaches instead of focusing on how the best support the present and future business needs.
Since business requirements are constantly changing and evolving, IT leaders need to enable, support and rapidly accelerate the required changes. They should strive to create a flexible, resilient architecture that will empower the organization to competitively operate in the marketplace.