When the pandemic hit, most businesses had no choice except to expedite their adoption of digital technologies. Many crunched what may have taken years of consideration, transformation, and strategizing -into a couple of months.
According to a 2020 survey by McKinsey, the pandemic accelerated the rate at which companies built digital or digitally enhanced offerings by seven years. It cut three to four years off the digitization journey of their customer and supply-chain contacts, as well as internal operations.
This transition ushered in a new reality for today’s businesses in terms of being competitive and meeting shifting consumer demands. Despite the fact that businesses have committed more resources to the digital transformation process, numerous misconceptions still exist.
Here are three digital transformation fallacies debunked by the pandemic, as well as some suggestions for how businesses can change their minds about the movement.
It’s risky to rush through the digital transformation process
One of the most pervasive myths about digital transformation is that it is too risky. Many companies adopted a cautious approach to their digital transformation initiatives, not wanting to upset the apple cart or leap in too hastily. Then, cutting-edge businesses arose to demonstrate the importance of adopting digital trends, inspiring many companies to adopt new technology and processes.
The pandemic acted as another catalyst for digital transformation, demonstrating that a cautious approach would no longer suffice. Organizations that are willing to disrupt themselves faster than disruption meets them will be the most successful in the future.
Regular innovations notwithstanding, businesses can no longer disregard the impact they will have on their operations; no competitive advantage is protected for long. To stay competitive, businesses should embrace change and move quickly, rather than warily adopting new technology or waiting to see how they will affect others first.
It’s a one-and-done approach when it comes to digital transformation
Though few businesses anticipated the impact a global shutdown would have on their operations and the fundamental way they offered products and services, the vast majority found a path forward. This led to the discovery that successful digital transformation involves a continuous effort, supported by training, and matched with employees’ increasing expectations, rather than a one-time update to an organization’s technology or an upgrade from a manual to a digitized process.
Increased adoption of DevOps processes – using elements such as version control, automated testing, continuous integration, and open source technologies will be central to future innovations and employment growth, allowing companies to continually speed up deployments and foster better collaboration. As a result, these businesses will be better equipped to deal with the next change or upheaval.
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With a remote workforce, digital transformation is impossible
If the pandemic taught individuals anything, it’s that people are capable of far more than most had expected. Teams were expected to overcome hurdles to communication and work seamlessly to offer customers what they wanted at the same speed and efficiency as previously with the unexpected transition to remote work.
They demonstrated in just a few months that digital transformation could be accomplished not only in a short amount of time, but also by a wholly remote workforce. These remote workers exemplified the very core of digital maturity: integrating technology into all aspects of the business to transform operations and deliver value.
The moment for digital transformation is now, despite many uncertainties. If there’s a silver lining to the business crisis, it’s that many companies now have a better understanding and appreciation for the digital transformation journey, knowing that the processes they have implemented and the training they have invested in were long overdue and essential to their long-term success.