By Vishal Muktewar - April 14, 2022 3 mins read
Navigating the pandemic required IT leaders to reassess their organizational strategies. In doing so, the pandemic has left them with some lessons that IT leaders should implement to thrive in the long term.
When COVID-19 first struck, organizations were not prepared to deal with challenges coming their way. At first, it seemed impossible to survive remotely in an environment that heavily relied on in-person interaction or on-premise work. However, with the pandemic-induced restrictions left no choice but to stay, organizations soon began to look for alternatives.
Today, after two years of the pandemic, organizations have realized that it is indeed possible and, to some extent, profitable to sustain in the new environment. As per a survey conducted by McKinsey, over 90% of the respondents agree that the pandemic-induced digital disruption will fundamentally transform how the organization works its business over the next five years. It has also left lessons for IT executives that will enable them to prepare for such consequences in the longer run.
The pandemic has significantly influenced the dynamics of trust to foster agility. When COVID-19 first struck, many organizations were concerned about the productivity losses and trusting employees, not only the ones they had hired but also the ones who had been working for them for a long time. But, with no choice but to have faith, the best organizations have understood the importance of trusting their employees. This has led successful organizations to treat their employees like grown-ups instead of doubting their reliability.
When faced with a new set of challenges and in a rush to find solutions, organizations turned to grassroots innovation to combat challenges brought about by the pandemic. This has also led organizations to reduce their in-person interactions while simultaneously enhancing the ways they track staff and partners working onsite. For IT leaders, it is meant gathering feedback across all levels in the organization. In the near future, IT leaders need to solicit ideas as well as inputs from employees who are actually physically present. They should emphasize on incorporating an experimentation culture to enhance processes as well as uncover innovations.
The isolation created by the COVID-19 had started to have a negative impact on the mental health of the employees. To combat this, IT leaders and other executives began to conduct frequent meetings not about discussing work but rather to check on their employees. Organizations will need to actively continue to do this, if they are to to understand their pain points and give them strength. Moreover, frequent and transparent communication has been shown to promote a more collaborative culture and build high levels of trust and engagement while simultaneously increasing employees’ productivity.
Vishal Muktewar is a Senior Correspondent at On Dot Media. He reports news that focuses on the latest trends and innovations happening in the B2B industry. An IT engineer by profession, Vishal has worked at Insights Success before joining Ondot. His love for stories has driven him to take up a career in enterprise journalism. He effectively uses his knowledge of technology and flair for writing, for crafting features, articles and interactions for technology enterprise media platforms.
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