One of the most rewarding responsibilities of CIOs is to develop the next generation of IT leadership. It’s an opportunity to share the knowledge and, more importantly, the lessons learned from a lifetime spent negotiating the intricacies and ever-changing goals of IT.
It’s no secret that the COVID-19 outbreak has thrown the world’s economy into disarray. When confronted with a volatile business environment, leaders can quickly become distracted and lose sight of their objectives, which can have a negative impact on their enterprises.
People, according to industry experts, are critical to a company’s success as a leader. The distinction between good and outstanding leadership can be found in how organizations empower, encourage, include, and invest in them. Here are three mistakes that both new and seasoned CIOs should avoid.
Attempting to merely meet customer expectations
Trying to simply meet customer expectations is one mistake that IT leaders make. Because of the transformed services they provide, IT leaders develop an emotional bond with their customers and business partners. Anything less is putting their company at a strategic disadvantage since they are aiming too low and leaving room for existing or future competitors to confront them.
IT leaders should never take a linear step forward when an exponential leap is possible. They should also hire the best people they can find and invest in their development. Hold them accountable to do great things so that they see themselves as agents of change who can empower the world. Furthermore, it is important to foster a company culture in which these agents of innovation get up each day eager to take on new challenges and satisfy their consumers and business partners.
Team members are not empowered
Experts have found that the most damaging long-term mistake is not truly empowering the people. There are a lot of smart and creative people in the IT community. Any leader who fails to tap into the full potential of his or her team will be held back. Empowerment isn’t about assigning tasks or responsibilities; it’s about providing the team the freedom to come up with their own ideas, figure out the best methods to do things, and take real ownership of their responsibilities. An empowered workforce will continue to astound IT leaders with their creativity and productivity, which will benefit the company and its customers on a regular basis.
If the IT team is always asking for direction or “clearing” all of their ideas through leaders, they don’t feel empowered. With their words and actions, IT leaders should make it apparent that they trust them. They should allow them to try new things, foster innovation, and support their ideas. When their team knows they’ll be there for them, they’ll take ownership. Allow the team to figure out how they want to achieve the goals IT executives set for them without getting involved in the details.
Employees and professional development not being mentioned in the strategic plan
IT leaders can be held back by a lack of short and long-term plans. IT leaders should create a 1-3 year IT strategic plan that aligns with the company’s goals and ensure to include staff in the planning process. This aids in the creation of an IT budget.
The primary component of a strategic plan should be investing in new technology implementation in order to become more productive and efficient while constantly providing a positive experience for end-users and consumers. However, IT leaders should remember to invest in their employees as well. Provide a path for advancement to higher levels of authority. Employ people who have the skill and ability to carry out the job responsibilities that are required today and in the future, in accordance with the strategic plan. IT leaders should provide training on new tools and certifications in order to retain employees. They should also allow them to have more flexibility in their work and include them in career planning.