By Umme Sutarwala - January 13, 2022 4 Mins Read
While the hybrid approach has various variations, establishing seamless continuity and a consistent employee experience across environments is critical. The backbone of a successful hybrid model includes technology, as well as an enabling corporate culture and effective communication.
Remote work is here to stay, and it’s already a big element of most companies’ hiring strategies. Safety, productivity, agility, flexibility, cost consideration, and, most importantly, employee experience, are the main pillars influencing workplace strategic decisions now more than ever. While remote work appears to be the norm in most businesses, most employees appear to be missing out on in-person collaboration; nonetheless, both individuals and businesses have recognized the benefits of a flexible work environment. As a result of the convergence of both of these forces, businesses should act quickly to migrate to a hybrid workplace model. While the majority of businesses have adopted a hybrid work model, many others are still transitioning.
As a knee-jerk reaction to the pandemic, most businesses were forced to make a significant transition to remote working models and quickly implement and embrace numerous technologies and platforms, the majority of which turned out to be redundant. Organizations have discovered that the best approach for their digital transformation is to plan and strategize, as the pandemic chaos is slowly giving way to clarity.
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Transitioning to a hybrid work environment
Every solution and technology is not appropriate for every business. To begin, businesses should rethink their DNA in order to establish an effective hybrid work model. Identifying how the new changes will affect work, productivity, and work culture, as well as how the transition should be planned and carried out. Then enterprises should reassess their technology stack and IT system, as their fundamental operations were mostly developed for an on-premise workforce.
Companies should assess the tools used, simplify the technological environment, standardize the technological platforms, and verify that the digital transformation imperatives are aligned with business objectives.
It is critical for a hybrid workplace model to ensure that all interactions between employees and consumers are smooth, immersive, and relevant across all environments. Furthermore, businesses would like to ensure that their existing investments provide a flexible, digital, agile, and relevant future of work for all stakeholders.
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Some of the tools and technology that organizations should invest in based on these goals include:
Tools for HR reporting and analytics
The ability to evaluate vast amounts of data in order to identify workforce trends has become critical for HR professionals. Productivity analytics, for example, can reveal which processes need to be improved in order to improve the customer experience. A hybrid model requires effective data management and analytics tools because they provide HR with a holistic perspective of a dispersed workforce.
To protect against cybersecurity threats and ensure that systems are secure in an expanding exposure scenario, businesses should invest in robust security technologies today. Firms must rethink security measures beyond id and password in order to protect their data and devices, evaluating new methods such as defined criteria or additional access restrictions for classified data.
Business communication and collaboration suites
Organizations should invest in quality and spend on tools that cater to all job roles and functionalities while also promoting virtual social connectivity rather than having several communication platforms for collaboration. Employees will not waste time switching between numerous communication channels if they use an effective communications tool, which will streamline and standardize these systems.
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Umme Sutarwala is a Global News Correspondent with OnDot Media. She is a media graduate with 2+ years of experience in content creation and management. Previously, she has worked with MNCs in the E-commerce and Finance domain
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