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The Rebirth of the Logistics and Supply Chain Industry with AI

By Debjani Chaudhury - July 31, 2019 3 Mins Read

According to the report submitted by the State of Artificial Intelligence for Enterprises, Supply Chain Operations is one of the top sectors that have businesses driving revenue from AI investment.

Artificial Intelligence is picking up momentum in the logistics and supply chain management industry. In the last decade, AI-powered tools are powering digital processes and products across industries, logistics, and supply chain. The supply chain and logistics industry deal with the maximum amount of data, – deriving as well as using. This proves the urgent need for more sophisticated processing solutions. Many of the supply chain companies are adopting AI and Machine Learning, Deep Learning, and Natural Language Processing.

One of the most widespread adoptions of AI in this industry is the development of Graphical Processing Units (GPUs), which expand the typical functioning of CPUs. With the ever-increasing pace of data creation in the logistic industry, Big Data feeds AI with enough juice to push to its fullest potential. Smart algorithms offer valuable and precise information such as the details of available trucks for delivery ahead of time for firms to derive approximate price and periods for deliveries. AI provides enhanced contextual intelligence to enhance the knowledge for reducing inventory and operations costs. This enables quicker client communications. The adoption of ML and AI technologies provides more in-depth insights into logistics and warehouse management, supply chain management, and collaboration.

Technologies like Intelligent Robotic Sorting effectively accomplish high-speed sorting of letters, palletized shipments, and parcels. AI-Powered Visual Inspection takes photos of cargo with specialized cameras to identify the damage and measure corrective action. AI provides an unmatched evaluation of supply chain management performance to determine factors affecting overall maintenance and operations. AI analyses efficiently and organizes enormous volumes of data to enhance demand forecasting accuracy. Before AI, historic technologies could not deliver value, as they did not encompass a wide variety of factors, including consumer attributes on the demand side. AI provides an automated loop of forecasting, developing adjustments to the forecast based on real-time sales, climate, and other environmental factors. Having all such information simplifies the process, reshaping the warehouse management with automated sorting, self-driving forklifts, and self-managing inventory systems surveyed by autonomous ground vehicles and drones.

AI also improves the supplier selection process by increasing the effectiveness of customer-supplier relationship management. AI analyses supplier-related data based on guidelines including- on-time in-full delivery performance, evaluations, audits, and credit scoring for future decisions regarding certain suppliers. AI also enriches the relationships between logistics providers and customers by personalizing the customer experience. AI improves production planning and factory scheduling, to ensure accuracy.

Artificial Intelligence technology already plays a significant role in the advanced supply chain and logistics solutions, increasing efficiency, and effectiveness. This is by automating various tasks for supply chain managers and planners. With robust technological breakthroughs in algorithm developments, the processing power industries will utilize AI technology driving more simplified solutions in the supply chain. This will speed-up and improve the delivery systems and services to customers.

With rapidly changing customer expectations set by the industry, logistics firms need reinforcement in the form of technologies like- machine learning, artificial intelligence, and the internet of things (IoT) to keep up in the competition.


Debjani Chaudhury

Debjani Chaudhury works as an Associate Editor with OnDot Media. In this capacity, she contributes editorial articles for two platforms, focusing on the latest global technology and trends.Debjani is a seasoned Content Developer who comes with 3 years of experience with Fashion, IT, and International Marketing industries. She has represented India in International trade forums like Hannover Messe, Germany.

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