Saturday, December 3, 2022

The Purpose of Workforce Analytics in the Era of Agile

By Sudipta Choudhury - December 10, 2020 2 Mins Read

In this digital age, more CIOs are looking to quantify the employees’ productivity and overall business performance by switching to analytics – however, that is tricky ground.

With more businesses operating remotely, it has become more important than ever for IT leaders to track the productivity of their employees. However, maintaining a balance between surging costs and augmenting outcomes is not so easy.

Sadly, CIOs lack efficient mechanisms and are unable to measure the contribution quality and the productivity of their workforce minutely. Thus, business leaders are addressing this data gap with “do it yourself” (DIY) approaches.

In fact, some technology start-ups are developing certain workforce analytics tools in order to mitigate such issues. Apparently, benchmarking the job performance to the cost of all employees is what CIOs are struggling with since roles are different.

Read More: How the right IT vendors can help businesses

Unsurprisingly the value ratio differs from a software engineer to a data scientist. It is taking a taxonomic value approach to each individual in a workforce chain. As of now, the methodologies quantifying labor have been an old school thing.

Today, many consultants charge high dollars to assess the performance of employees. Even professional consultants are hired to shadow the workforce and make recommendations – while with digital disruptions, this approach is now questionable.

Bigger organizations have already indicated that it is no longer enough merely to clear the NPS or compute employee satisfaction metrics. The system has evolved, and more companies deploy agile professionals to build software quickly. Now, CIOs are seeking tools to measure output – for both operational process and task level.

Many CIOs considered baseline metrics to assess productivity, including tasks done per employee in a month. The bottoms-up strategies to management help the self-policing agile experts to follow schedules and team members.

Earlier, IT teams had used spreadsheets for analyzing employee performance, and thus, organizations have expanded their operations to workforce analytics. With quantifying the workforce performance, the industry experts noted that the quantified approach has its challenges.

While quantifying the task of some roles, efficiency demands to be a parameter – this is in addition to deliverable quantities. Again, CIOs who track worker performance run the risk of making de-motivating analysis levels, which discourages teamwork – going against agile teams’ expectations.

Clearly, the marketplace requires better solutions for overall workforce analytics, which can help in problem solving, keeping business growth in place.


Sudipta Choudhury

Marketing professional with experience in B2B and MR industry. Skilled in Marketing, Strategy Making, Copywriting and Content Creation, Sales, and SEO with excellent Communication Efficiency. Holding a dual master's degree focused on Marketing from IBS, Pune and ICFAI University.

Subscribe To Newsletter

*By clicking on the Submit button, you are agreeing with the Privacy Policy with Enterprise Talks.*