Saturday, September 23, 2023

The Hesitancy Gap – Hurdle in Digital Transformation Journeys

By Debjani Chaudhury - May 13, 2020 3 Mins Read

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In the current pandemic induced disruptive business landscape, businesses are embracing digital transformation to gain a competitive edge, and survive

Businesses are leveraging technologies such as Blockchain, artificial intelligence (AI), edge computing, and the Internet of Things (IoT) to improve customer experiences and optimize their business operations. At the same time, these businesses are relying on co-located infrastructure and new cloud services to reinforce their digital transformation strategies.

How a Strong Company Culture Can Drive Digital Transformation

Yet despite being committed to transformation, many businesses still struggle to advance from the concept stage of digitization to reality. Many firms admit that they usually face delays in moving to their digital transformation goals because of too many barriers with the increasing pressure on IT. Companies are facing huge investments needed to establish partnerships that can support during complex adoption processes of digital technologies.  NTT Limited’s latest report on the hesitancy gap has revealed some crucial insights on the same:

  • 50% of all UK enterprises feel that they regularly or always delay digital transformation strategies as there are too many obstacles to overcome as well as too much pressure on IT.
  • IT teams are spending about 26% of their time on just working out the groundwork for digital transformation projects, which costs the UK enterprises about GBP 2.01 million per year on an average.
  • UK enterprises confirm that they could take 9 months off their digital transformation projects if they don’t have to spend time building cloud infrastructure to implement connectivity.
  • 94% of all UK enterprises confirm that digital transformation could only be ‘supercharged’ if they test new concepts in a production-ready, full-scale environment, using a host of cloud partners, services, and connections, free of the hassle of pulling everything by themselves.

The hesitancy gap is huge, and there’s no time to waste, considering the high stakes that the inability to achieve digital transformation will create for companies. IT teams are too busy ‘keeping the lights on’ in order to devote the required time and resources to build and innovate a strong business case to validate a new project, which could help in securing the budget that they require. Organizations often struggle to test potential solutions without having access to a production-ready environment. This limits their ability to truly see what their actual digital infrastructure could look like, or stop them from effectively testing and validating new theories.

Digital Transformation – It’s More About People and Less About Technology

Supercharging the digital transformation in today’s disruptive business landscape holds no room for hesitancy. Collaboration remains crucial, and enterprises need to move away from traditional DIY approaches to build out digital ecosystems focused on accelerating their success.


Debjani Chaudhury

Debjani Chaudhury works as an Associate Editor with OnDot Media. In this capacity, she contributes editorial articles for two platforms, focusing on the latest global technology and trends.Debjani is a seasoned Content Developer who comes with 3 years of experience with Fashion, IT, and International Marketing industries. She has represented India in International trade forums like Hannover Messe, Germany.

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