New approaches and technologies will free IT leaders to cut down costs, save time, and let technologies like machine intelligence do the heavy lifting.
IT is the kingpin of today’s unprecedented change. Every business is experiencing glimmers of more major shifts to come: decentralized technology budgets, automation, rapid adoption of cloud-based services, and AI that has currently become a business necessity.
Considering the converging and emerging trends, technology is increasingly freeing workers from their routine tasks, everywhere from the warehouse to the C-suite. Enormous amounts of data are being ingested, as business decisions are beginning to be offloaded to machines, allowing more time to focus on strategizing, pursuing leads, and adopting the latest technologies.
Automation is becoming mainstream, moving away from experimental projects to the corporate world. And while automation in enterprises may have a profound impact on employment in the future – the overall impact on IT is the freedom to become more strategic.
Freed from the maintaining and wrangling, IT will have much more resources to free-up and devote time to move the business forward.
For automation to deliver benefits, agility and speed remain the key. Technology initiatives that took half a decade to become mainstream, are now in place for just a couple of years. This adoption will clearly accelerate —it remains to be seen if that’s to the benefit or peril of enterprise.
The pace of technology adoption is moving increasingly fast, and firms must keep up to stay competitive. With the increasing reliance on the technical underpinning and its ultimate impact on the bottom line, IT professionals are now evolving to have a superior sense of business and customer acumen. IT is now no longer a back-office that is called to action, whenever something is needed. It leaders are at the table, making decisions and developing campaigns that have a direct impact on the business.
Along with opportunities, rapidly evolving technology also introduces the latest problems — both in identifying loopholes in security and finding the correct talent to address them.
The security threat landscape continues to evolve, as the CIOs and IT departments that didn’t previously focus on these areas, are now discovering that this is a significant risk to their business and need to be diligent in assessing the latest tools to protect against evolving threats. This demand is currently outpacing the supply as IT continues to be caught shorthanded.
As this cyber threat landscape evolves, IT may witness security cease to be an isolated function and instead of becoming an integral element of everyone’s job.
As technology becomes a significant line item across business units, firms will change the way they consider their budgets — and how technology is maintained and developed by the organization as a whole.
The shift in spending doesn’t mean a complete power shift. Instead, expecting deeper collaboration between IT and other related business units, is common.
In addition to the tech budget being spread around, there’s clear evidence that business divisions are becoming better at working together in collaboration to employ new technology, and, somewhat surprisingly, legacy tech adoption may go in wane.
All signs indicate that the role non-IT businesses will play in both tactical and strategic decision-making for technology will only multiply as businesses move towards the cloud and digitization.
As business increasingly goes into the control of smart, agile teams, the increased collaboration has created a shift IT into a more consultative role. They were earlier an order-taker, but seem to be sliding into the driving seat now. However, collaboration with other departments is critical to business success. The main driver of this change is the clear shift of enterprise technology to a more agile framework.
Over the next few years, we can expect IT departments to incorporate agile methodologies and practices not only in their own work but in partnerships across the business operation.
A partnership between human intellect and machine intelligence will create a future business model. But for this model to work, the key is flexibility. In other words, the overwhelming quality of adaptability will become much more vital for future success in IT.
The evolution of automation in digital strategies is setting the stage for a more responsive IT work experience. Automation will pave the way for a much simpler, more real-time IT environment, where the responsible person – or machine – is capable of getting the right information, at the right place and time, accelerating the roll-out and development of new services – and this ability to promptly deliver targeted technical solutions to pervade the business.
CIOs and other leaders have to become more comfortable with machines making decisions. Meanwhile, they must also allow business units the required flexibility to create new solutions they haven’t conceived of yet. The industry is seeing more platforms-as-a-service, which allows higher collaboration to unleash the real power of their data to fuel innovation, creativity, and a culture of experimentation.