Businesses both big and small had to reevaluate their digital transformation plans due to the pandemic; CIOs believe that these key factors need deep consideration for the same
Organizations have steadily opted for digital transformation as a mode of adapting to the dynamic behavior of clients. The global pandemic helped increase the pace of digital transformation adoption, since now enterprises are compelled to have a digital presence to remain competitive in the industry and stay relevant to clients.
Flexible, rapid, and consistent
For organizations to set the digital transformation stage, they need to have visionary and consistent leaders who work towards a defined goal with a very clear understanding of the strategy.
The current business environment leaves low to zero room for errors. As a result, IT leaders are required to be fast-thinking and flexible.
How can CIOs “think small” during the digital transformation journey?
CIOs say that small to medium-sized enterprises struggling to survive the pandemic should focus on the present. Such thinking is vital during times of uncertainty. Few more months down the lane, they will have better clarity of the future. That would be the perfect time to decide on long-term plans.
This process is different for different kinds of businesses. IT product organizations benefit by bettering the current services rather than adding or expanding the range.
CIOs acknowledge that IT organizations often have new projects like updated or new enterprise tech and software, better and more extensive upgrades, new processes, personnel, and new devices.
Thus instead of taking a risk with an entire range, it’s better to move forward with what already works for the organization.
Service-based enterprises prefer understanding and delivering to the requirements of existing customers. It’s vital to fortify the existing relationships, rather than attempting to expand the audience base.
Enterprise leaders believe that while narrowed focusing can restrict growth, it also helps to ensure organizational and financial stability for the present short term.
The market’s current scenario is pretty ambiguous, and organizations should take smaller tactical measures to allow time to course correct the procedures, as the situation slowly returns to normal. Thinking smaller will help reduce the cost of making wrong decisions.
Does the organization have the required infrastructure to succeed?
CIOs say that the adoption of proper tools has a direct and trickle-down impact on the process improvement. Remote working became a mainstream trend that highly helped influence talent recruitment and hiring practices.
Once an organization has remote workers, it is easier to become completely digital on a clearer route and more apparent tools. If enterprises use software and tools that aren’t multi-user, collaborative, and non-cloud based, they should consider other replacements.
Has the organization adopted a digital-first strategy?
CIOs say that the digital process has been an afterthought or complementary in most business strategies. However, the process is vital now as client behavior and business environment changes.
Enterprises must ensure they have a digital-first strategy now, to stay relevant. CIOs emphasize that client servicing and meetings need to be shifted online over offline.
The remote workforce has helped employees gain a broader audience as they connect with potential clients, existing clients, and partners online rather than in person. CIOs are faced with the challenge of modifying the mindset to adapt to the environment shift.