While digital transformation initiatives can help the organization keep up with today’s evolving marketplace, the efforts may not yield the desired results if they are not executed strategically.
Organizations across the globe have rapidly accelerated their digital transformation since the pandemic. While on the surface, it seems that organizations have embraced the change quickly without much hassle, the reality is totally different. In fact, as per a 2022 report from IDG Insights titled “, The Path to Digital Transformation: Where IT Leaders Stand,” while 90% of the digital transformation have significantly accelerated in the past 18 months, many still struggle to capitalize on them effectively. This is primarily due to the poor infrastructure, operations and the work culture.
Only investing heavily to boost the digital capabilities of the organization is not enough. CIOs should have a structured roadmap to enable them to effectively execute the transformation. They should be able to deliver fundamental change at an accelerated pace to keep up with the market.
Here are a few signs that CIOs should watch out for to understand whether their digital transformation project is heading in the right direction or deemed to fail:
Not Comfortable with being uncomfortable
Before advancing their digital transformation efforts, CIOs should understand that change in the present business environment will not be easy to embrace. While incorporating processes that may streamline the workflow of one department, it can also be a discomfort to other processes. This is an inevitable situation that needs to occur to improve the overall experience in the long run.
One way for CIOs to effectively tackle this situation is by communicating the reasons for the change in the business process and how it will benefit their teams in the long term. They should also discuss the importance of getting their peers on board and help them proceed with their initiatives successfully.
Executing too many activities too quickly
While discomfort is deemed to occur with any evolutionary project, it can be detrimental to the overall digital transformation initiative if not executed at a steady pace. Even though pushing processes online while migrating to the cloud can provide multiple benefits, doing it at a rapid pace can give rise to security and compliance issues. This is likely to hurt productivity and upset the users and customers while increasing frustration in employees who are already trying to adjust to the new environment.
Therefore, CIOs should build a step-by-step plan and employ someone who is ready to oversee the transformation.
Working in Silos
Initiatives that will affect people working across the entire organization should not be executed in silos. If the IT, specifically the digital transformation team, operates on its own without receiving any feedback from various stakeholders across the organization, the digital transformation initiative is deemed to result in failure.
To avoid this, CIOs should ensure that the people in that particular department are included from the start. They should regularly collaborate with them to get their opinions and feedback. This will give clarity on the top pain points and what steps they should take to address them.