Given the rapid pace towards digitization amid the ongoing pandemic, increased growth will continue as enterprises adopting hybrid work infrastructures.
The end-user spending on the public cloud services in India will reach a total valuation of $4.4 billion by the end of 2021, reveals a latest study from Gartner. Compared to end user spending on public cloud in 2020, this is a growth of around 31.4% year-over-year.
Basically, CIOs in Indian firms realized the benefits of cloud services during the first wave of the pandemic in 2020. However, this trend will continue higher since the country is going through another serious wave of COVID-19 – which has led more companies to operate remotely.
As explained by Sid Nag, Research VP at Gartner, “To build business resilience and minimize the impact of continued disruptions, investing in cloud is unavoidable. India has experienced consistent double-digit growth in cloud spending over the last three years; the pandemic only expedited the shift.”
The sustained trend of increased remote professionals in 2021 will lead to a rise in spending across organizations on desktop-as-a-service (DaaS) as well as infrastructure-as-a-service (IaaS). These technology segments are projected to grow roughly 47.7% and 52.2%, respectively.
Certainly, SaaS has been pivotal in supporting the unexpected increase in the mobile workforce and customers. In fact, for the first time ever, the spending on SaaS, cloud management, and security services will see double digit growth in India.
Learning from the current market situation, Indian technology leaders and CIOs will continue to fabricate on the proven trend as they move in the direction of a composable business ecosystem.
Even the customer experience and relationship management, as well as content services around SaaS will be the highest growing segments this year. They are anticipated to grow by almost 24.9% and 26.1% respectively. During 2020, the spending on e-mail and authoring declined to 0.2% – however, this trend will turn round in 2021.
According to the statistics, e-mail and authoring services is expected to develop 25.1% in 2021. This has been possible with the increased adoption of remote working models by enterprises amid the widespread uncertainty. Today, many businesses are being conducted by means of email and collaboration tools – this will drive the growth of the services.