Monday, September 25, 2023

Reimagining Enterprises with Microsoft Copilot 365

By Nikhil Sonawane - June 19, 2023 5 Mins Read

Reimagining Enterprises with Microsoft Copilot 365

Microsoft is exploring opportunities to expand its ‘Copilot’ capabilities into new areas. During their Build 2023 conference, the company revealed new capabilities in Azure AI Studio.

These new capabilities will empower individual developers to develop their own Copilots. The launch of Microsoft 365 copilot is exciting for engineers. It will help them to develop more knowledgeable Copilots in specific domains.

In this article, let’s explore the opportunities businesses can seize by adopting Microsoft’s AI copilot to reimagine their operations.

What is Microsoft Copilot?

The latest artificial intelligence tool that helps with cognitive tasks released by Microsoft is 365 Copilot. To date, the idea of a copilot was associated with GitHub Copilot.

GitHub’s Copilot debuted in 2021 to offer real-time auto-suggestions within the code editor. It was one of the initial solutions that Microsoft developed utilizing the latest transformational large language models (LLMs). Copilot offers an AI pair programmer that works with all programming languages and boosts productivity.

Microsoft recently released Copilot X, backed by Generative Pre-trained Transformer (GPT)-4 models. The latest update provides chat features with GitHub Copilot Chat to accept prompts in natural language the software-maker plans to integrate its Microsoft Dynamics 365 copilot into Windows and Microsoft 365.

End users can now command these natural language prompts to spin up documents throughout the entire Microsoft suite products. Once the user writes the prompts, the Copilot will spin up documents through Word, Teams, PowerPoint, and other applications.

The software maker has also developed Microsoft Dynamics 365 Copilot, Security Copilot, Nuance and Bing, and Power Platform Copilot. Even though the tool is developing, the momentum has already picked up pace. Building other Copilots for other environments will be easy with the current momentum.

Microsoft started witnessing the commonalities once they started developing these chatbots. As a result, they created a common framework for copilot development built on Azure AI. During the Build conference, the company revealed how developers could leverage this framework to develop their own Copilots.

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Reimaging Enterprises by Developing Their Own Copilot

Even though Foundational AI models are disruptive, they cannot do everything. Lack of access to real-time contextual private data is one of the significant limitations.

One effective way to overcome this limitation is by extending models through plugins with REST API endpoints to extract task context beforehand. Clients with Azure can accomplish this by developing a ChatGPT plugin inside VS Code and GitHub Codespaces to allow app connection and transfer data to AI.

Enterprises can even reimagine their operations by developing their own Copilots and utilizing bespoke LLMs.

Generative AI in Enterprises – Microsoft 365 Copilot

Microsoft revealed Copilot for Microsoft 365 on 16th March 2023. This new capability seeks to offer the power of next-generation AI to work. Following are a few ways that Microsoft Dynamics 365 copilot will help to reimagine enterprises:

  • Businesses will witness improved productivity in apps like Microsoft PowerPoint, Excel, and Word.
  • Teams can enhance collaboration by using Microsoft Teams and Outlook.
  • It will help to streamline responses for Microsoft 365 administrators and event troubleshooting.
  • Organizations can ingest information and best practices into creator solutions like Dynamics 365, Visual Studio, Power Apps, and GitHub.
  • Enterprises can maintain a secure data estate and attack surface with AI-backed troubleshooting and quicker incident reporting.
  • It is an effective tool to enhance collaboration within Microsoft Viva.

Use Cases of Microsoft AI Copilot. 

All the new technologies are shimmery at the start until they have proven use cases. Industry veterans can only decide whether the technology will bring a monumental shift after a few successful use cases. Here are a few possible use cases of Office 365 Copilot:

  • Copilot in Word

Businesses can utilize Copilot in Word to write, edit, and summarize in real-time as people work.

  • Copilot in PowerPoint

It will streamline the creation process using natural language prompts to turn ideas into a designed presentation.

  • Copilot in Excel

Excel’s Copilot will help to gather valuable insights or detect trends. Developing professional-looking data visualizations in less than a jiffy will also be beneficial.

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  • Copilot in Outlook

Leveraging Copilot in Outlook will help to focus on actual interactions instead of going through the junk.

  • Copilot in Teams

It is an effective way for enterprises to reimagine their operations. Copilot in Teams helps make meetings more productive by automatically offering real-time summaries and to-do action items based on the conversation context.

Business interactions offer information from various teams, presentations, email trails, calendars, notes, and contacts. Integrating Copilot in business chats will allow businesses to summarize chats, draft emails, identify key dates, or draft a plan depending on other project files.

  • Copilot in Power Platform 

Copilot has introduced two new functionalities within Power Virtual Agents and Power Apps. This integration will enable all developers to boost and simplify development with low-code tools.

  • Copilot for Security

It will collect Microsoft Sentinel security information and correlate notifications from any source with robust security information and event management (SIEM). Copilot for Security helps avoid and identify attacks throughout all identities, applications, email interactions, data repositories, and cloud applications through extended detection and response (XDR) via Microsoft Defender.

It is one of the most effective ways to remediate threats to systems, secure sensitive data and improve compliance adherence throughout cloud and on-premises endpoints utilizing Microsoft Intune.

  • Copilot for Sales 

Incorporating Copilot into sales will help the teams to move deals ahead, offer better customer insights, and enhance the customer experience. Copilot for Sales integrates with Customer Insights, Dynamics 365 Viva Sales, and Power Virtual Agents.

Even though the availability of Copilot and its functionalities might differ, it is a potential tool to reimagine enterprise operations with its capabilities.

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Nikhil Sonawane

Nikhil Sonawane is a Tech Journalist with OnDot Media. He has 4+ years of technical expertise in drafting content strategies for Blockchain, Supply Chain Management, Artificial Intelligence, and IoT. His Commitment to ongoing learning and improvement helps him to deliver thought-provoking insights and analysis on complex technologies and tools that are revolutionizing modern enterprises. He brings his eye for editorial detail and keen sense of language skills to every article he writes. If he is not working, he will be found on treks, walking in forests, or swimming in the ocean.

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