For digital transformation programs that need cloud adoption while also maintaining legacy IT systems and environments in accordance with the Hybrid IT model, the conventional approach to managing IT is inadequate.
Hybrid IT solutions will continue to be used for some time since it is expensive and complex to migrate legacy infrastructure to the cloud. Regulating access to applications becomes more critical as company IT adopts more cloud systems while still maintaining on-prem solutions. As a result, wholly new identity management problems will surface, driving a fundamental shift in the role of IT in business processes.
User Password Exhaustion
Users can initially access their applications more easily, thanks to the SaaS approach, but when more applications are added, complexity quickly rises. With distinct login URLs and password requirements, each application has its identity store. This dispersal of credentials decreases user productivity and adds to user inconvenience because it takes time to store and change passwords and URLs that are constantly changing across all of their applications. The security dangers posed by clients who, as a result of this “password fatigue,” use obvious, inadequate passwords or repeatedly utilize the same passwords across different platforms are arguably more concerning. Even worse, they frequently save these credentials in unsafe text files on their laptop or Post-it notes.
Directories of Users Separated by Applications
To control access to on-premises network resources, most businesses have invested a lot in corporate directories. Instead of building a separate directory and access management infrastructure only for those new SaaS applications, firms that employ cloud-based services should make use of their existing investment and extend it to the cloud. The Gartner study predicted in Is the Cloud Secure? that 90% of businesses that don’t regulate their use of the public cloud will share sensitive information inadvertently by 2025.
Automatic Leasing and De-Provisioning Process That Is Prone to Failure
IT frequently gives new hires access to the company network, file servers, email addresses, and printers when they begin working there. As a result of the fact that many SaaS apps are controlled at the departmental level, access to these applications is frequently allowed by the administrator of each application rather than by a single member of IT. As a result, the firm is exposed since crucial business applications and data may be in the hands of dissatisfied ex-employees, and auditors are checking for flaws in the de-provisioning procedures.
Access Management During Remote Work
Mobility from any device with an internet connection is one of the major advantages of cloud applications. However, more apps require more URLs and passwords, and the popularity of mobile devices adds yet another access point that needs to be supported and managed. With the current IAM solutions, IT organizations must enable access across several devices and platforms without sacrificing security.
Maintaining Up-to-Date Application Integrations
True centralization of single sign-on and user management calls for developing integrations with various apps and monitoring the upkeep needs for new versions of each application. It would be unrealistic and ineffective for the great majority of firms’ IT departments to maintain their assortment of “connectors” across that continuously shifting terrain.
Sustainable Administration Models for Sustainable Applications
More and more point SaaS solutions are being adopted by businesses every day as cloud apps grow cheaper and easier to set up. Oftentimes, the respective functional area in a corporation is in charge of managing these solutions. It can be an advantage for IT as application administration can be leveraged to others that offer them more time. Meanwhile, it can be a disadvantage as no central place would be available to coordinate users and applications to provide reports and analytics.