As organizations continue to build and integrate applications to sustain their operations in today’s dynamic workplace, they need to rethink governance to reach their full potential and business goals.
The accelerated digital transformation journey has forced enterprise organizations to integrate multiple software platforms to keep their operations running smoothly. But, without having a robust Software-as-a-Service (SaaS) governance, organizations may find it difficult to gain control over software their workforce use, especially in today’s remote and hybrid work models.
Typically, C-suite executives reach out to IT departments for SaaS governance. But, as per industry expert, this not an optimal approach to manage disparities in SaaS and to establish governance best practices. In fact, as per Gartner’s “2021 Audit Plan Hot Spots Report,” digital workplaces are not able to reach their full potential due to ineffective communication and collaboration with key IT, business and vendor stakeholders. Additionally, the report also found that organizations are more likely to incur unnecessary financial losses or fail to meet their business goals without having a clearly defined, strategic approach for controlled SaaS. In conclusion, IT leaders need to rethink their approach towards SaaS governance and lead their organizations towards a thriving future.
Here are three factors IT leaders should consider before building a SaaS governance model:
Strategic collaboration with C-suite executives
According to IDG’s “2021 State of the CIO” report, CIOs are tasked with new revenue-generating initiatives. Organizations can take steps to develop new revenue-generating strategies: SaaS tool consolidation and automating workflows and processes. However, to truly achieve these business innovation goals, IT must strategically collaborate with their counterparts to build a robust governance model. Backlogs can hurt the business initiatives, and IT can assist other departments in the organization to effectively deal with business opportunities so that they can concentrate on innovating.
After coming to terms with a proper governance model, employees will be able to develop their own no-code solutions for managing projects and resources, automating repetitive tasks and business processes and create easy-to-navigate applications for supporting cross-functional collaboration and much more. This way, everyone in the organization can easily thrive.
Enabling team to work autonomously
As per industry experts, active citizen developers will soon outnumber professional developers in the current enterprise workforce. Also, as more and more enterprises plan to move their workloads to the cloud, IT must provide teams of organizations with autonomy for developing SaaS platforms that are easier to maintain from an administrative perspective.
By working with their C-suite counterparts, IT leaders can create citizen developer rules and regulations suitable for the best software applications for their company’s needs. Moreover, IT leaders should collaborate to embrace a community of practice (CoP) where they will be responsible for educating and empowering their employees to build their no-code solutions. In conclusion, IT leaders should be able to collaborate with business executives to define best practices and not be solely responsible for maintaining the program.
Also Read: Top Five Task IT Leaders Should Delegate
Integrating core technology stack
Integrating software tools is essential for organizational alignment in terms of cross-functional collaboration and establishing a SaaS governance model. It enables teams to gain as well as sustain their work momentum and provides leaders and managers with better visibility into work at various levels.
With digital transformation initiatives continue to accelerate, IT and business leaders should opt for software platforms and applications which can safely transfer data between the two systems. In order to successfully do this, IT should partner with trusted vendors that place a high priority on vendor-to-vendor integration. Additionally, these vendors should facilitate work across the entire IT environment and undergo the enterprise’s security audits to meet the highest industry standards and meet regulatory requirements. Otherwise, stand-alone platforms that do not simultaneously allow data flow and security pose a threat to the business.