The pandemic has emphasized the need for infrastructure modernization. Industry leaders have realized that an outdated infrastructure is a critical issue that can potentially deter operations, allow them to adapt to newer business models and thus stop them from fulfilling emerging customer needs.
The pandemic has accelerated digital transformation by several years. Software technologies are being enhanced at an unprecedented scale worldwide. And industry experts believe there is no returning from this era of digital dominance.
Enterprise systems and infrastructure need to be optimized and made scalable to efficiently function in any situation. There are many aspects involved in infrastructure modernization, and there are many benefits as well. But, there is one common thread that runs through all modernization projects – business transformation.
IT modernization has a lot of factors involved – adopting, deploying, upgrading cloud, on-premises, and edge platforms, and then integrating and optimizing those platforms. Other features include deploying or updating new applications, IT processes and policies.
As per a February 2020 Insight Enterprises report, only 25% of respondents achieved their initial IT infrastructure modernization goals. The challenges faced by them included establishing new governance strategies, optimizing, defining, and integrating the data platforms the policies were meant to govern.
Despite the obstacles, the report shows companies at all stages of the infrastructure modernization process accomplished some measurable level of business benefit, including areas of cost-efficiency, customer experience and quality of service.
Let’s take a look at a few benefits of undertaking an infrastructure modernization exercise:
Effective Utilization of Human Capital
IT teams spend a lot of time addressing issues caused by legacy infrastructure like managing, supporting, updating, and ensuring security. Multiple challenges need to be addressed as these systems are made by several technology product companies. But, with modernization, the new-age technology systems are more efficient, integrate well with external systems and work harmoniously with in-house applications as well. This allows IT teams to focus on more analytical and strategic tasks and utilize their skills better to magnify operational and business efficiency.
Enhance Efficiency through Automation
Legacy infrastructure impacts the release of new products, features and also impacts key business metrics like product development efficiency and customer engagement.
But, with IT infrastructure modernization, IT teams can focus on enhancing efficiency via automation by using the time saved on IT support, maintenance, etc. This allows the company to “go-to-market” with new product functionalities quicker than before. It also enables them to implement their research finding and turn them into innovative solutions seamlessly.
Security and Trust
With infrastructure modernization, organizations can ensure that the platforms on which applications are built will provide enhanced security and also add value to the business. Empowering the application teams with a modernized infrastructure will help achieve and maintain customer trust.
Modernizing IT infrastructure increases the efficiency of the systems and infrastructure and this leads to fewer incidents of maintenance and troubleshooting, resulting in cost savings over time. It also enables automation of redundant processes and adoption of cloud which then reduces the time, money and effort spent on mundane tasks.