Business leaders need to take measures to protect their employees and keep the company as stable as possible
A recent Gartner survey said that only 12% of enterprises were ready for the impact of the coronavirus (COVID-19) crisis. Accenture has released a report that suggests steps on how enterprises can run an effective business during a crisis. The report Critical Supply Connect that was created by Accenture with Avanade and Microsoft focuses on how companies can innovate in a virtual environment while keeping the business running.
Enterprises need to ensure their employees remain calm, confident, and compassionate during chaotic situations, as this helps in creating a resilient culture. A company’s work culture runs through testing waters during difficult times. The report says that resiliency will come to companies by reshaping priorities, showing adaptability, and working as a team.
Organizations need to make sure their employees have access to necessities like healthcare and childcare. Ensure to check on employees and ask if they are comfortable in their new workspaces. The report also suggested companies need to consider adjusting working hours to fit the needs of employees with children at home during especially during a crisis.
Companies need to employ agile workplace models and make sure the employees have easy access to data, devices, and security to make remote working easy. As more and more companies have no option but to become flexible, it is essential to have agile workplaces. In order to make an organization resilient, adopting automation with human power is critical. Using artificial intelligence (AI) and analytics for transactional and monotonous tasks gives employees more time to work on more complex and cost-effective projects, found the report.
It is important to get one collaborative dashboard to keep a tab on things, check different metrics, and benchmarks. As employees are working remotely, command centers also need to be operational virtually. According to the report, leaders must be able to monitor operations from anywhere, and employees must be able to connect as a distributed workforce. This can be achieved with the help of distributed global services models. The report concludes by saying that enterprises must keep their employees safe and keep operations resilient. Once these things are taken care of, they can focus on innovating.