Organizations are faced with a shortage of relevant resources to meet the suddenly increased demands. The recruiting process has been hampered by the social-distancing norms and lockdown across the world
The pandemic has resulted in organizations either laying off employees or on a recruiting spree to gain more employees to ensure seamless productivity. IT leaders are faced with the challenge to ensure smooth on-boarding of the recruits. New employees also have to undergo the relevant training required for their job profile.
Automating the process
CIOs propose automation of processes wherever possible. Most C-suite executives prefer deployment of tools like Slackbots to reduce interaction required on the first day regarding recruit introductions, paperwork, and onboarding documents.
Tools like Slack provide separate channels for different designations. So when a recruit logs into the tool, they are directed to required documents relevant to their designation and department. Slack channels direct recruits to team members who can answer their queries as well. Leaders say that similar tools also ensure no in-person introduction is required, as recruits are automatically introduced to their teammates on filling a small questionnaire. Chatbots are there for employees to communicate between themselves.
Organizations are pushing to make the onboarding process migrate to the cloud platform where all documentation is uploaded to the platform. This ensures that both the recruitment team and the recruit have access to the required documents as quickly as possible. Ensuring to have such tools results in less time and effort spent searching for required seniors to reach out to or documents.
Being prepared for obstacles
IT leaders point out that before the pandemic, recruits would be on-premise and hardware would be set up by the IT team easily. Now due to the lockdown, the IT team has to interact with employees to set up a remote workstation. Some organizations preferred to communicate with the employees, set up the workstation or device with the required software, and send the package as a single shipment to the employees.
To boost the morale of the employees, a few CIOs pitched the idea of snack box membership, where employees receive the goodies as a replacement to the office pantry. Recruits were sent a box of “First Day” goodie box including t-shirts, memorabilia, other corporate stuff to make them feel included in the office.
Utilize the already present tools
IT leaders push for the maximum utilization of already installed tools like G-suite and Salesforce by the employees. When old employees are fully trained on the tools, it’s easier to reduce the learning curve for new employees. IT Security leaders prefer Single Sign On for recruits to reduce complexity. SSO also ensures a smoother transition to a remote work environment.
Ensure a good experience
CIOs feel that a good first impression will reduce the employee attrition rate as well. Many have implemented virtual onboarding where the recruit is shown videos and photos of the on-premise workstation. When the onboarding process is frictionless and streamlined, recruits can adjust faster and productivity is also not affected.