Saturday, April 1, 2023

How Enterprises Can Leverage Intelligent Automation

By Swapnil Mishra - February 08, 2023 4 Mins Read

How Enterprises Can Leverage Intelligent Automation

Instead of focusing only on automating specific repetitive tasks along the process chain, intelligent automation considers the entire workflow of a process from beginning to end.

Business owners will attest that managing a company, whether new or established, big or small, is not easy. The path to building a successful, enduring company is paved with obstacles like rising customer expectations, skill shortages, and growing complexity in business and IT functions, all of which can be difficult to anticipate and plan for. Because of this, enterprises can use AI and automation, also known as intelligent automation, to automate low-level tasks to better prepare for the unforeseen.

In reality, over the past few years, AI adoption has been steadily rising. Intelligent automation is no longer a futuristic technology. It has become a more crucial investment to support the expansion and success of businesses.

Also Read: Five Automation Pitfalls Enterprises Face

Robotic process automation and intelligent automation

At this point, intelligent automation and RPA are two distinct concepts but these two terms are commonly used interchangeably or are thought to mean the same thing. Intelligent automation can be considered an improved form of robotic process automation. And as we’ve seen above, RPA isn’t the same as intelligent automation, even though it plays a role in its operation.

The following are some significant variations between the two technologies:

  • RPA cannot understand the context or conclude prior actions like intelligent automation can.
  • In contrast to RPA, IA can handle both structured and unstructured data.
  • RPA tools automate manual, structured, and repetitive tasks to mimic human behavior, whereas intelligent automation can apply cognitive intelligence by utilizing components like artificial intelligence.

In other words, even though robotic process automation can handle tiresome, repetitive tasks, intelligent automation builds on this, enabling these systems to pick up knowledge from their work.

It is frequently best to start off with RPA technologies for organizations that are new to automation before upgrading to intelligent automation systems once automation has already been implemented into one or more processes.

Automation of business processes: Begin with process mining

Business organizations are overcoming obstacles with intelligent automation. However, effectively putting these technologies into use and scaling them up can frequently be difficult. Due to a lack of direction and uncertainty about where to begin, many automation efforts initially fall short.

Businesses ready to embrace automation and start their journeys toward digital transformation find process mining, a technology for discovering, optimizing, and monitoring processes, a great place to start. These processes are essential to the efficient operation of every organization, regardless of its size, location, industry, or other demographic.

Businesses can improve the daily operational management of accounting, purchasing, project management, risk management, supply chain operations, and more with the help of process mining, allowing staff to concentrate on higher-value tasks. A Chief Automation Officer (CAO) and their team can identify automation opportunities prioritized by impact and expected return on investment by thoroughly understanding how business processes actually function (ROI).

Also Read: raises USD 52 million for its AI-driven accounting automation platform

Process mining promotes continuous development across all industries

Understanding business processes is the first step in process improvement, which is essential for organizations that need to adapt and act quickly. Organizations can increase efficiencies and reduce costs by making more informed decisions when they understand how underlying processes work better.

In order to improve business process execution and achieve operational excellence, process mining offers the power of information and data. Greater process knowledge can result in more efficient data-driven decision-making, cost savings, and improved customer services. Organizations can achieve deeper business efficiencies and concentrate efforts on promoting innovation, providing high-quality goods and services, and enhancing customer retention by launching automation initiatives with process mining.

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Swapnil Mishra

Swapnil Mishra is a Business News Reporter with over six years of experience in journalism and mass communication. With an impressive track record in the industry, Swapnil has worked with different media outlets and has developed technical expertise in drafting content strategies, executive leadership, business strategy, industry insights, best practices, and thought leadership. Swapnil is a journalism graduate who has a keen eye for editorial detail and a strong sense of language skills. She brings her extensive knowledge of the industry to every article she writes, ensuring that her readers receive the most up-to-date and informative news possible. Swapnil's writing style is clear, concise, and engaging, making her articles accessible to readers of all levels of expertise. Her technical expertise, coupled with her eye for detail, ensures that she produces high-quality content that meets the needs of her readers. She calls herself a plant mom and wants to have her own jungle someday.

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